Category: Blog

Communications as a Service: ‘Cloudifying’ the PBX

March 15th, 2018 2:15 pm

The cloud has had a dramatic impact on the way we do business, impacting everything from infrastructure to user access. Applications have broken free from onsite hardware, giving users the ability to work anywhere at any time.  And it’s just getting started.  Even business communications have been given the cloud treatment, enabling users to access
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Tips for Effectively Managing Multiple Office Locations

February 18th, 2018 11:18 am

According to the 2015 ECP Compensation Study, office managers who are responsible for multiple-location practices are earning, on average, 31.5% more than those managing single offices.  The reason for this is likely due to the fact that multiple locations come with a great deal of work and responsibilities.  Different time zones, environments, and personalities can
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10 Ways Your Phone System Improves Your Customers’ Experience

February 18th, 2018 10:55 am

Business competition in today’s economy is fierce. Your customers expect the highest level of care, and you and your staff need to be reachable, professional and customer-focused at all times — no matter where you’re working.
If that’s your business model, is your phone system supporting you and your employees like you need to
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3 Ways Unified Communications Maximizes Your Control

February 2nd, 2018 10:43 am

With so many phone system options to pick from, it’s difficult to know which one will fully support your business. But you do know one thing: your current phone system no longer meets your company’s changing needs. So you do what any smart business person does — you conduct a thorough assessment of your options.
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An Office Manager’s Guide to Choosing a Business VoIP Phone System

January 25th, 2018 10:20 am

Most office managers are hearing a lot these days about Voice over Internet Protocol (VoIP), it’s a service that allows telephone users to make and receive calls using the Internet instead of conventional phone lines and analog phone systems. VoIP services provide a number of benefits for businesses, starting with the enhanced modern conveniences and
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