Upcoming Events & Webinars

April 2nd, 2018 1:00 pm

Parallel is committed to sharing knowledge to make the most of your business communications solutions.  Our webinars and training events share best practices to help professionals get the most out of their business communications.  Register for one of our upcoming events to secure your spot – space is limited and spots fill up quickly.

Decide with Data: Impact Customer Experience Now

Thursday, May 3, 2018, 1:00 PM – 2:00 PM EST

Managing customer service calls is complex. There is a constant tension in striking the balance between running an efficient team and effectively providing a satisfying customer experience. Knowing what data to analyze and when and how to apply what it is telling you to everyday, complex situations is what sets the good apart from the best service organizations.  Register now to learn more.