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New & Noteworthy
Parallel partners with Cincinnati Bell
Columbus, OH – Aug. 12, 2009 – Cincinnati Bell Inc. (NYSE: CBB) is bringing its
powerful eVolve Business Solutions product portfolio to Columbus and Central Ohio,
providing small and medium-sized companies with new options for next-generation voice
and data communications. The eVolve Business Solutions portfolio includes hosted and
premises-based Voice over Internet Protocol (VoIP) telephony services bundled with
broadband Internet access. The product portfolio can be customized to deliver
enterprise-class features and capabilities at a price small and medium-sized businesses
can afford.
Cincinnati Bell’s eVolve Business Solutions portfolio will be available to Central Ohio
business customers through a strategic partnership with Parallel Technologies, a local
company with a 26-year history of providing comprehensive business telephony systems
throughout the Midwest.
The flagship product in the eVolve Business Solutions portfolio is eMerge, a hosted
telephony solution. Drawing on years of experience gained by designing and managing
complex communications systems for Fortune 500 customers, Cincinnati Bell developed
eMerge specifically for small and medium-sized businesses with five to 125 employees.
eMerge unifies the communications environment—office phones, Internet, and wireless
devices—and enables administrators to manage everyday functions such as adding or
removing users online via a Web-based portal instead of at a private branch exchange
(PBX).
“Through eMerge, small and medium-sized businesses can enjoy all of the features and
benefits of a large enterprise communications system without having to make an upfront
capital investment or maintaining a telecom/IT staff,” said Dave Heimbach, vice
president of eVolve Business Solutions for Cincinnati Bell. “Our customers love the
flexibility and control they get with eMerge. It allows them to be more responsive to their
customers, and as a result, they see an increase in revenue and customer satisfaction.
The eMerge product frees the small-business owner from worrying about how to
manage their voice and data infrastructure and lets them focus on what is more
important—building their customer relationships.”
Heimbach added that eMerge also provides the ability to quickly reroute calls remotely
via a Web-based portal, which is valuable for employees who often travel, work outside
the office, or who can’t access the office due to a natural disaster or other unforeseen
event.
“We are excited to partner with Cincinnati Bell and bring next-generation telephony
solutions like the eVolve portfolio to Central Ohio businesses,” said Joe Redman,
president and co-founder of Parallel Technologies. “For the past 11 years, our
companies have worked together to serve customers in the Cincinnati and Dayton
markets because we share a commitment to service excellence and provide the
telecommunications tools that help businesses of all sizes succeed.”
Businesses preferring to use an existing premise-based PBX system can take
advantage of eVantage, another eVolve Business Solutions portfolio product that brings
voice and data services together over a high-speed Internet connection. In addition,
customers can leverage SIP trunking with eVantage, which allows the management of
concurrent calls and bandwidth capacity for greater efficiency when combined with an
IP-PBX.
For more information about eVolve Business Solutions, please visit
www.cincinnatibell.com/evolve.
About Cincinnati Bell Inc.
For nearly 140 years, Cincinnati Bell has combined innovative market approaches with
superior network quality and customer service to provide communications solutions that
keep consumers and businesses connected with each other and the world.
Businesses nationwide ranging in size from start-up companies to large enterprises turn
to Cincinnati Bell for efficient, scalable office communications systems as well as
complex information technology solutions including data center and managed services.
With headquarters in Cincinnati, Ohio, Cincinnati Bell provides integrated services
including local, long distance, data, Internet, wireless, and entertainment, to residential
and business customers through three business segments: Wireline, Wireless, and
Technology Solutions. For more information, visit www.cincinnatibell.com.
Parallel partners with Cincinnati Bell
Columbus, OH – Aug. 12, 2009 – Cincinnati Bell Inc. (NYSE: CBB) is bringing its
powerful eVolve Business Solutions product portfolio to Columbus and Central Ohio,
providing small and medium-sized companies with new options for next-generation voice
and data communications. The eVolve Business Solutions portfolio includes hosted and
premises-based Voice over Internet Protocol (VoIP) telephony services bundled with
broadband Internet access. The product portfolio can be customized to deliver
enterprise-class features and capabilities at a price small and medium-sized businesses
can afford.
Cincinnati Bell’s eVolve Business Solutions portfolio will be available to Central Ohio
business customers through a strategic partnership with Parallel Technologies, a local
company with a 26-year history of providing comprehensive business telephony systems
throughout the Midwest.
The flagship product in the eVolve Business Solutions portfolio is eMerge, a hosted
telephony solution. Drawing on years of experience gained by designing and managing
complex communications systems for Fortune 500 customers, Cincinnati Bell developed
eMerge specifically for small and medium-sized businesses with five to 125 employees.
eMerge unifies the communications environment—office phones, Internet, and wireless
devices—and enables administrators to manage everyday functions such as adding or
removing users online via a Web-based portal instead of at a private branch exchange
(PBX).
“Through eMerge, small and medium-sized businesses can enjoy all of the features and
benefits of a large enterprise communications system without having to make an upfront
capital investment or maintaining a telecom/IT staff,” said Dave Heimbach, vice
president of eVolve Business Solutions for Cincinnati Bell. “Our customers love the
flexibility and control they get with eMerge. It allows them to be more responsive to their
customers, and as a result, they see an increase in revenue and customer satisfaction.
The eMerge product frees the small-business owner from worrying about how to
manage their voice and data infrastructure and lets them focus on what is more
important—building their customer relationships.”
Heimbach added that eMerge also provides the ability to quickly reroute calls remotely
via a Web-based portal, which is valuable for employees who often travel, work outside
the office, or who can’t access the office due to a natural disaster or other unforeseen
event.
“We are excited to partner with Cincinnati Bell and bring next-generation telephony
solutions like the eVolve portfolio to Central Ohio businesses,” said Joe Redman,
president and co-founder of Parallel Technologies. “For the past 11 years, our
companies have worked together to serve customers in the Cincinnati and Dayton
markets because we share a commitment to service excellence and provide the
telecommunications tools that help businesses of all sizes succeed.”
Businesses preferring to use an existing premise-based PBX system can take
advantage of eVantage, another eVolve Business Solutions portfolio product that brings
voice and data services together over a high-speed Internet connection. In addition,
customers can leverage SIP trunking with eVantage, which allows the management of
concurrent calls and bandwidth capacity for greater efficiency when combined with an
IP-PBX.
For more information about eVolve Business Solutions, please visit
www.cincinnatibell.com/evolve.
About Cincinnati Bell Inc.
For nearly 140 years, Cincinnati Bell has combined innovative market approaches with
superior network quality and customer service to provide communications solutions that
keep consumers and businesses connected with each other and the world.
Businesses nationwide ranging in size from start-up companies to large enterprises turn
to Cincinnati Bell for efficient, scalable office communications systems as well as
complex information technology solutions including data center and managed services.
With headquarters in Cincinnati, Ohio, Cincinnati Bell provides integrated services
including local, long distance, data, Internet, wireless, and entertainment, to residential
and business customers through three business segments: Wireline, Wireless, and
Technology Solutions. For more information, visit www.cincinnatibell.com.
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