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At first glance, it can be a little overwhelming to understand and manage the dashboards and reporting features in Brightmetrics. Fortunately, getting started is easy. Watch this quick video or read below to find out how. Getting the Most Out of Brightmetrics from Brightmetrics on Vimeo. Not a video person and you’d rather skim? Here’s […]
Here’s Brightmetrics’ newest video that showcases everything it can do for users of the Enterprise Contact Center and why ECC users need more than what Mitel delivers in their native reporting – and even their add-on applications. Successful contact center operations demand analytics that are accessible. This means that you can manipulate, change the format, […]
Growing businesses are reading the economic signs — and they like what they see. Indeed, optimism among middle market executives is at its highest level in eight years, according to the JP Morgan Chase 2018 Business Leaders Outlook Survey. “Business optimism translates to business activity, which is why we’re seeing increased expectations across the board. […]