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You are here: Home1 / Blog2 / DRAFT Communications3 / 20184 / August

Brightmetrics – So, where do I start?

August 24, 2018

At first glance, it can be a little overwhelming to understand and manage the dashboards and reporting features in Brightmetrics. Fortunately, getting started is easy.  Watch this quick video or read below to find out how. Getting the Most Out of Brightmetrics from Brightmetrics on Vimeo. Not a video person and you’d rather skim?  Here’s […]

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ECC Insights – Who Does it Better?

August 24, 2018

Here’s Brightmetrics’ newest video that showcases everything it can do for users of the Enterprise Contact Center and why ECC users need more than what Mitel delivers in their native reporting – and even their add-on applications. Successful contact center operations demand analytics that are accessible. This means that you can manipulate, change the format, […]

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How Growing Businesses Can Get More Out of Deploying UC

August 23, 2018

Growing businesses are reading the economic signs — and they like what they see. Indeed, optimism among middle market executives is at its highest level in eight years, according to the JP Morgan Chase 2018 Business Leaders Outlook Survey. “Business optimism translates to business activity, which is why we’re seeing increased expectations across the board. […]

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Latest News & Blogs

Latest News & Blogs

  • CBTS Awards Parallel Technologies, Inc. with the 2022 Regional Partner of the YearMarch 13, 2023 - 11:36 am

    This article was originally published by CBTS.  Read the original article here. CBTS is delighted to name Parallel Technologies, Inc. as the Regional Channel Partner of the Year for 2022. This marks the third year in a row that Parallel has earned this award due to its explosive growth. CBTS honors high-performing partners with this […]

  • Parallel Technologies, Inc. Acquires Perigee Business Technologies to Expand Services and Offerings to Ohio ClientsAugust 4, 2022 - 3:28 pm

    For Immediate Release Dublin, OH, August 4, 2022 – Don Poling, President of Parallel Technologies, Inc., and Steve Sava, Founder of PTNE/Perigee Business Technologies, are pleased to announce that after 29 years of partnering and collaboration, Parallel Technologies, Inc. has acquired Perigee Business Technologies to become one company. The combined, 100% employee-owned company continues to […]

  • Toggle Features: Directors of IT: Scott Stalnaker – Donatos PizzaJune 17, 2022 - 11:21 am

    This article was originally published on Toggle. View the original article. Kitchen experience helps IT leader deliver tech solutions Managing operations for a successful chain of pizza shops may not be the typical way to become an IT leader, but it’s certainly worked for Scott Stalnaker. Stalnaker, the executive director of IT infrastructure for Donatos […]

  • LAN infrastructure from Parallel and CBTS gives a boost to retail growthFebruary 8, 2022 - 11:07 am

    This post originally appeared on www.cbts.com on April 13, 2021.  Read the original post here. The COVID-19 pandemic has intensified demand across all industries for modern networking technology that enables seamless and user-friendly collaboration. Retail is no different, as local area network (LAN) infrastructure gives merchants and customers alike access to actionable information anytime from […]

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