Important Security Considerations for Large-Scale Network Deployment

When it comes to network deployment, a pragmatic approach to security is one of the most significant concerns – especially when the deployments involve large-scale networks. Below are common network considerations for any size deployment. Although these considerations are important across the board, it’s important to note that these aspects are far more substantial for […]

Six Common Goals of Cloud-Based Networks

With so many employees in today’s workplace relying on cloud-based apps to perform their jobs, network administrators are looking for better ways to ensure access and provide the required bandwidth. Increasingly, IT professionals are discovering the improved network performance they need in the cloud. Finding the right cloud solution for your specific environment, however, can […]

How Restaurants Keep Up With the Competition: A Q&A With Matt Douglass

As Matt Douglass sees it, leveraging UCaaS and SD-WAN technology to meet retail business challenges is a lot like using your athletic skills wisely in competitive sports. Every player has strengths and limitations, and you can’t control what the competition does. However, you can control your own effort, and if you do that, you can […]

A 10-Question Evaluation for Your Phone System

Today’s business environment is fast-paced and competitive. Technology makes it possible for you to know your customers and your customers to know your business within moments. A customer can give feedback about your business then let others know about their own experience within a few easy clicks. Most likely, you’re investing in ways to make […]

SD-WAN: Secure, Reliable Connectivity for Business

SD-WAN is a new generation of technology designed to overcome the shortcomings of conventional branch-office networking. Much like virtual servers using software to replace racks of dedicated hardware, SD-WAN abstracts a physical network into the virtual realm. Virtual servers and software-defined networks are far easier to configure, support, and upgrade than their hardware-based peers, so […]

Creating Actionable Metrics from Your Mitel Phone System

We have to admit it: we go a little crazy when people believe that they’re getting what they need from Mitel native reporting. There are many reasons this is inaccurate: – The columns of data are enough to put you to sleep. – The single-point-in-time snapshots don’t give you the context of what is happening […]

Parallel Technologies, Inc. Named CBTS Channel Partner of the Year

Dublin, OH, February 4, 2018 – Parallel Technologies, Inc. is pleased to announce that it has been selected CBTS Channel Partner of the Year for 2018. CBTS awards this designation based on key performance indicators for new business revenue. This is the second consecutive year that CBTS has recognized Parallel Technologies. “We’re proud to recognize […]

Why Starbucks is Considered One of the Top Omni-Channel Experiences

The more technology advances, the more it’s integrated into our daily lives. And as consumers change their behaviors as a result of technology businesses need to react to follow a single, holistic approach – an omni-channel experience that customers can access whenever they desire. Omni-channel is a multi-channel approach to marketing, selling, and serving customers […]

How Your Legacy Networks Hinders Your Omnichannel Marketing

Omnichannel has grown into a catchphrase within both industry and marketing circles in the past few years. In many ways, omnichannel combines the two spheres into one for customers. The end game of omnichannel marketing is to funnel clients from all channels into interacting with or buying from a brand.  Omnichannel provides those customers countless […]