The more technology advances, the more it’s integrated into our daily lives. And as consumers change their behaviors as a result of technology businesses need to react to follow a single, holistic approach – an omni-channel experience that customers can access whenever they desire. Omni-channel is a multi-channel approach to marketing, selling, and serving customers […]
The cyber threat atmosphere is becoming more perilous every day. A recent survey by the World Economic Forum revealed the number-one concern of executives in advanced economies is cyber-attacks. Here are the top 5 cyber security threats companies can anticipate to contend with in 2019. Phishing Schemes Phishing schemes are the beginning of virtually all […]
Omnichannel has grown into a catchphrase within both industry and marketing circles in the past few years. In many ways, omnichannel combines the two spheres into one for customers. The end game of omnichannel marketing is to funnel clients from all channels into interacting with or buying from a brand. Omnichannel provides those customers countless […]
The Marriott breach made headlines in 2018, and it’s prudent to anticipate 2019 having its own share of high profile breaches. Cybercriminals are becoming more artful and increasing their attack trajectories as the threat landscape continues to change. Most companies focus solely on security products But a security product focuses on only one attack route […]
With communications at the heart of every business, you need reliable unified communications, collaboration and contact center technology to run your business successfully. With the right cloud solutions, your business can enjoy powerful communications and collaboration capabilities without the cost and complexity of maintaining an on-site system. In this infographic you will learn how you […]
The recent announcement by Marriott of its massive, years-long security breach has every business — large and small — thinking about its current security levels and how to improve. For companies, traditional defense – for example, quickly applying software patches and using technologies to block or identify malware infections – is just not enough. Despite […]
There’s lots of buzz around the cloud these days and cloud communications is no exception. But buzz isn’t always an indicator of a business case for technology purchases. Smart businesses are asking what’s driving the rush to the cloud–and they’re getting solid answers. So why are so many businesses moving communications to the cloud today? […]
The technology you use in the office should enhance your ability to do business. That’s what technology does! Yet, the same technology that helped you serve clients better just a short 5 or 10 years ago can just as easily hinder your staff’s ability to work as fast or effectively as you need them to, […]
Parallel Technologies, Inc. today announced that both its Cincinnati, OH and Dublin, OH offices have earned spots on the respective cities’ annual Best Places to Work lists. This is the eighth honor for Parallel in the Columbus area, and the fourth in the Cincinnati area. A nearly 15-year long program in both cities, Best Places […]
Why Starbucks is Considered One of the Top Omni-Channel ExperiencesJanuary 17, 2019 - 10:41 amThe more technology advances, the more it’s integrated into our daily lives. And as consumers change their behaviors as a result of technology businesses need to react to follow a single, holistic approach – an omni-channel experience that customers can access whenever they desire. Omni-channel is a multi-channel approach to marketing, selling, and serving customers […]
5 Cyber Security Threats Facing Enterprises in 2019January 17, 2019 - 10:34 amThe cyber threat atmosphere is becoming more perilous every day. A recent survey by the World Economic Forum revealed the number-one concern of executives in advanced economies is cyber-attacks. Here are the top 5 cyber security threats companies can anticipate to contend with in 2019. Phishing Schemes Phishing schemes are the beginning of virtually all […]
How Your Legacy Networks Hinders Your Omnichannel MarketingJanuary 8, 2019 - 5:38 pmOmnichannel has grown into a catchphrase within both industry and marketing circles in the past few years. In many ways, omnichannel combines the two spheres into one for customers. The end game of omnichannel marketing is to funnel clients from all channels into interacting with or buying from a brand. Omnichannel provides those customers countless […]
Cybersecurity Advice: Focus on Threat Detection and ResponseJanuary 7, 2019 - 1:35 pmThe Marriott breach made headlines in 2018, and it’s prudent to anticipate 2019 having its own share of high profile breaches. Cybercriminals are becoming more artful and increasing their attack trajectories as the threat landscape continues to change. Most companies focus solely on security products But a security product focuses on only one attack route […]
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