When Disaster Strikes: Looking to the Cloud For Business Continuity

It’s a Monday afternoon. Calls are rolling in, there are countless voicemails to respond to, and business is humming along. Then, seemingly out of nowhere, Courtney the sales manager knocks on your door with a perplexed look on her face. “Do you know what’s wrong with the phone system?” Courtney asks. “There’s no dial tone, […]

Virtual Reality: How to Easily Establish Consistent Communications With Anyone, Anywhere

When the London Business School hosted its annual Global Leadership Summit in June 2014, the school surveyed attendees about a variety of modern business issues and challenges. While the results of that survey covered a variety of topics, one of the really interesting findings was that respondents believed that half of their employees would be […]

Cloud vs. Premise-Based: How to Decide

There are many factors to consider when deciding between a cloud and a premise-based solution, so how do you determine what’s right for your business? Below are a few essentials to take into account when evaluating your options. Cost: With any major investment, cost is always a chief consideration. The costs associated with cloud versus […]

Remote Control: How Your Phone System May be Stifling Employee Productivity

Imagine for a moment that you’re a sales manager at a growing company and you’ve just been tasked with building a remote team of 40 sales reps. Your company’s headquarters is in Boston, but these reps will primarily work out of their home offices and much of their time will be spent on the phone […]

How to Empower Employee Collaboration with Cloud Communications

Remember the days when the only way you could empower your team to collaborate was in face-to-face meetings that required time and travel that were planned far in advance? That brings up not-so-fond memories of securing landlines, delayed flights, flip charts, windowless meeting rooms and maybe even slide projectors! Of course in today’s business world, […]

Cloud vs. Premise-Based: What is it?

With all of the information and different options in the marketplace, determining the best type of phone system for your business can be overwhelming. One of telecom’s hot topics is “cloud (or hosted) versus premise-based” – but what does that mean? Below we explain, in layman’s terms, exactly what hosted and premise-based phone systems are. […]