Latest News & Blogs

• Working Remote During COVID-19: How to Set Up Office for Mitel (formerly Office Anywhere for ShoreTel)March 17, 2020 - 9:27 am

  With the current status of the COVID-19 outbreak, many employees are required to work remotely.  Below are two resources to help you quickly and easily set up your phone for remote work. Instructions for Mitel Connect Instructions for ShoreTel 14.2 As always, feel free to contact our Parallel Technologies experts, including your personal rep or […]

• The Benefits of Mass Notification During a Health Crisis Like the COVID-19 OutbreakMarch 10, 2020 - 10:45 am

  As of Thursday, March 5, the World Health Organization has confirmed more than 90,000 cases of coronavirus worldwide. Originating in China, the disease has spread worldwide and resulted in over 3,000 deaths. Both public and private organizations have already revised travel guidelines and canceled large meetings and events. As these organizations continue to prepare for […]

• 2020 Cincinnati Tech ExpoJanuary 31, 2020 - 10:26 am

  

• How to Fund Your CX Strategy by Reallocating IT SpendJanuary 16, 2020 - 12:18 pm

  In today’s news media, it seems you can’t escape the story of a struggling retail or restaurant organization that is closing locations or trying to keep above water with shrinking profits. With all this negative propagation, it’s easy to see why you might think the days of the brick-and-mortar are on their way to extinction. […]