Latest News & Blogs
The Future of Communication: Why Planning Your Transition from End-of-Life Systems is CrucialApril 25, 2025 - 2:03 pmAs the business landscape continues to evolve, relying on phone systems reaching end of life status presents significant risks. While systems including NEC, Samsung, and Comdial, may not all be over 20 years old, their manufacturer support is limited or non-existent. This lack of support impacts the system’s reliability for future business needs. Understanding the […]
Is Your Infrastructure Ready for What’s Next? Now’s the Time to Take a Closer LookApril 25, 2025 - 12:46 pmWhether you’re planning a new location, expanding your existing office, or just trying to stay ahead of future growth, one thing is certain: your technology infrastructure—from cabling to paging systems—must be rock-solid. With the recent merger of BSB Communications and Parallel Technologies, we’ve expanded our capabilities to better serve businesses like yours. We now offer complete infrastructure and overhead […]
- Parallel Technologies and BSB Communications Join Forces to Become Mitel’s Second-Largest U.S. PartnerApril 1, 2025 - 9:47 am
Strategic relationship enhances service offerings, delivering greater value to customers nationwide Dublin, OH and Sterling Heights, MI – March 31, 2025 – Parallel Technologies and BSB Communications today announced a new strategic partnership. Effective immediately, Michigan-based BSB will operate as a division of Parallel Technologies, continuing to use its brand in specific contexts. This partnership […]
Parallel Technologies Earns CBTS Regional Channel Partner of the YearJanuary 29, 2024 - 2:56 pmThis post originally appeared on www.cbts.com. View the original post here. CBTS is thrilled to award Parallel Technologies powered by Bridgepointe the Regional Channel Partner of the Year for 2023, for a record four years in a row. This recognition further solidifies the partnership between the two entities and their mutual commitment to providing […]
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Tips for Effectively Managing Multiple Office Locations
According to the 2015 ECP Compensation Study, office managers who are responsible for multiple-location practices are earning, on average, 31.5% more than those managing single offices. The reason for this is likely due to the fact that multiple locations come with a great deal of work and responsibilities. Different time zones, environments, and personalities can […]
10 Ways Your Phone System Improves Your Customers’ Experience
Business competition in today’s economy is fierce. Your customers expect the highest level of care, and you and your staff need to be reachable, professional and customer-focused at all times — no matter where you’re working. If that’s your business model, is your phone system supporting you and your employees like you need to support […]
3 Ways Unified Communications Maximizes Your Control
With so many phone system options to pick from, it’s difficult to know which one will fully support your business. But you do know one thing: your current phone system no longer meets your company’s changing needs. So you do what any smart business person does — you conduct a thorough assessment of your options. […]
An Office Manager’s Guide to Choosing a Business VoIP Phone System
Most office managers are hearing a lot these days about Voice over Internet Protocol (VoIP), it’s a service that allows telephone users to make and receive calls using the Internet instead of conventional phone lines and analog phone systems. VoIP services provide a number of benefits for businesses, starting with the enhanced modern conveniences and […]
Mitel Connect CLOUD: Taking Your UC to the Cloud
It seems for most companies today, everything they utilize is hosted somewhere in a cloud instead of a data center or server. You may be wondering why changing over to cloud-based services is so popular? Or, perhaps you like the way your business is structured, and you just don’t understand the benefits of having a […]
Secure Data Solutions: Prepare Your Small Business for a Data Breach
It seems as if no business is safe from falling victim to a data breach anymore. Target, Apple, Ashley Madison and a host of others have found themselves at the arms of hackers looking to steal, sell and compromise confidential information and data. And it isn’t just big companies either, in a recent study, it […]