Resources

5 Ways Updating Your Phone System Drives Business

If you’re like many businesses, the only time you think about your phone system is when it’s not working. But the ‘set it and forget it’ mindset can cost you in more ways than one.

From Pain to Profit

As overhead rises and competition for patients intensifies, protecting your bottom line in more challenging and important than ever.
5 Signs You Need to Upgrade Your Phone System

5 Signs You Need To Upgrade Your Phone System

The Internet has completely redefined what it means to run a business. We now have access to an endless array of exciting tools for productivity and collaboration.

Unified Communications for Physicians Practices

Patients today have many choices of healthcare providers, and they have high expectations of their patient experience.

Parallel Technologies Overview

As a trusted partner, we take the time to understand your unique business needs and strive to continually exceed your expectations.

Upgrade MiVoice Connect

Structured Cabling & Infrastructure Solutions

Parallel Technologies designs, installs, and maintains structured cabling solutions supporting voice, data, and video connectivity.

Multi-Site Pediatric Practice Focused on Patient Satisfaction

It was Pediatric Associates' patient feedback that prompted the practice to move to a new phone system. Not only were patients frustrated, but much of the practice staff's time was spent listening to and documenting the messages, then calling parents back.

Unified Communications: Improving Practice Performance

Patients today have many choices of healthcare providers, and they have high expectations of their patient experience.

Parallel Technologies Fact Sheet

Parallel Technologies is a premier business communications provider that delivers integrated solutions including unified communications, VoIP, video and wireless services.

Carrier Services

For over 35 years, Parallel Technologies has saved businesses time and money by providing leading edge business communications and infrastructure solutions to companies seeking value and scalability.

NaaS, SD-WAN solution replaces disparate infrastructure and fuels The Kleingers Group’s growth

The Kleingers Group has a staff of two full-time IT employees that provide maximum value to Kleingers when they can focus on strategic initiatives that drive positive business outcomes. Unfortunately, the employees were spending an inordinate amount of time managing a disparate mix of outdated network and telephony equipment across sites that frequently caused downtimes.

Needing Integrated Systems for an Incomparable Customer Experience, Increased Security, and Streamlined Deployment

Donatos’ multi-faceted ordering system included phone, web, and mobile customer ordering, with each order method critical to both sales and customer experience.

Unified Communications Deployment Options: Find the Best Fit for Your Business

Unified communications (UC) technologies go beyond telephony by seamlessly integrating applications used by workers every day, no matter their device or location. Read More

Statewide Nonprofit Unifies Multiple Locations with Network as a Service (NaaS)

5 Steps To a Successful Switch to VoIP

Switching your phone system to a VoIP provider may seem like a daunting task, given the vast array of cloud and onsite system providers out there, but it’s actually a pretty painless process – once you know what you need.

Latest News & Blogs

Latest News & Blogs

  • For decades, copper Plain Old Telephone Service (POTS) lines have been the backbone of telecommunications. They provide reliable service for traditional landlines, alarms, elevators, and more. However, as technology advances, copper POTS lines are being phased out. Carrier providers are eliminating the copper and businesses and institutions relying on them must act swiftly to transition […]

  • As the business landscape continues to evolve, relying on phone systems reaching end of life status presents significant risks. While systems including NEC, Samsung, and Comdial, may not all be over 20 years old, their manufacturer support is limited or non-existent. This lack of support impacts the system’s reliability for future business needs. Understanding the […]

  • Whether you’re planning a new location, expanding your existing office, or just trying to stay ahead of future growth, one thing is certain: your technology infrastructure—from cabling to paging systems—must be rock-solid. With the recent merger of BSB Communications and Parallel Technologies, we’ve expanded our capabilities to better serve businesses like yours. We now offer complete infrastructure and overhead […]

  • Strategic relationship enhances service offerings, delivering greater value to customers nationwide Dublin, OH and Sterling Heights, MI – March 31, 2025 – Parallel Technologies and BSB Communications today announced a new strategic partnership. Effective immediately, Michigan-based BSB will operate as a division of Parallel Technologies, continuing to use its brand in specific contexts. This partnership […]

Contact Us

Contact Us

This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.
Sign Up for News & Updates

Dublin
614.798.9700

Cincinnati
513.769.8777

Dayton
937.222.8777

© 2025 Parallel Technologies, Inc. All rights reserved.