Columbus, Ohio (July 27, 2010) – Parallel Technologies today proudly announced it has received ShoreTel’s 2010 Circle of Excellence Award. ShoreTel, Inc., the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC), recently announced its 2010 Circle of Excellence award winners at its annual partner event. Award recipients are recognized for their exceptional achievement in both customer satisfaction and revenue excellence. A Circle of Excellence award is the highest honor ShoreTel bestows upon a partner.
Joe Redman, Parallel’s President said, “We are honored to be named to ShoreTel’s Circle of Excellence for 2010. ShoreTel has over 600 partners worldwide and to be named one of their top ten is a significant accomplishment. Our team works very hard to provide World Class Customer Service and achieving a Customer Satisfaction Rating of 99.4% from our clients means we have accomplished that goal.”
ShoreTel’s highly qualified partners help businesses beat complexity with ShoreTel’s brilliantly simple solutions designed for management ease and usability. They provide invaluable support for businesses looking to take advantage of the cost saving and productivity boosting benefit of IP-based unified communications, and offer valuable services around LAN, WAN, call center, voice and data application integration, technology deployment, and training and support. The Circle of Excellence Award is presented to ShoreTel’s top 10 resellers based on revenue success and achievement of world-class customer satisfaction scores of 90+ as measured by an independent third party.
“We are delighted to honor Parallel Technologies for its outstanding achievements,” said Don Girskis, Vice President of World Wide Sales for ShoreTel. “Outstanding channel partners such as Parallel Technologies have helped ShoreTel become the leading provider for IP-based communication systems worldwide. We appreciate their diligent focus on customer satisfaction and applaud their revenue achievement. This is the second time Parallel has received the Circle of Excellence Award.”
About Parallel Technologies, Inc.
Parallel Technologies is one of Midwest’s premier companies specializing in VoIP, voice and data networking. Through strategic partnership with world class providers of hardware, software and network service solutions Parallel is in a unique position to offer their customer a single source for all of their voice, data and unified communication needs. Founded in 1983 the company has over 5,000 customers throughout the United States. Parallel has is headquartered in Dublin, Ohio with offices in Cincinnati and Youngstown. For more information visit www.paralleltech.com.