Hosted VoIP

As a leading hosted VoIP provider, we offer a brilliantly simple cloud phone system and unified communications solution in one. Whether you need just a basic business phone VoIP service for your new office or sophisticated call center software that supports agents and locations all across the country, we have a set of robust and reliable hosted VoIP solutions to meet your needs. The advantage comes from a combination of our own hosted and managed business VoIP software with advanced analytics and expert professionals focused on customer success. Our hosted VoIP phone system helps you get out of the phone management business and let you focus on what you do best.

Little to no in-house IT support is required.
Choosing a cloud-based PBX solution is a great way to free up IT resources to work on projects that are more strategic to the business. It is also a good choice for small businesses with few technical resources. The Parallel Technologies solution provides expert installation assistance, project management and end user support.

Eliminate multiple vendor confusion.
With a traditional PBX, companies may have a PBX vendor, a telecommunications carrier and a local service provider, each with a different invoice and different point of contact. With our hosted VoIP solution, you can count on Parallel Technologies as your single point of contact for end-to-end system management.

Access your system from anywhere.
Having a phone system that is not tied to a physical location makes unifying multiple offices and remote workers easy. This means that you can transfer calls, dial with 4 digits and engage in ad hoc conferencing with people in the next state as easily as with people in the next cubicle. If your office location becomes inaccessible due to a natural or manmade disaster, having a cloud PBX means that calls can be re-routed to other locations, mobile or home phones. It also means that you can make changes to auto-attendants or other announcements without ever going into the office.

Easily scale your system.
A main advantage of a hosted PBX solution is that it can grow along with your company. This means that you pay for only what you need now and easily add capacity when needed. Often the features are scalable too. We offer several standard phone features and add-on services to our cloud PBX that companies can order when they sign up, or add later as needed.

Enjoy enterprise-class features without the high price.
Our premium cloud PBX solutions provide features that were once available only to very large enterprises, to all customers at a reasonable price. This is possible because the development resources needed to create a quality system are shared across all customers bringing down the price-per-feature for everyone.

 

Latest News & Blogs

Latest News & Blogs

  • Why people and processes are an important part of your cyber securityNovember 4, 2021 - 11:54 am

    Unfortunately, simply investing in security technology is not enough to keep your business network secure from cyber threats.  Similar to securing a building, you can implement sophisticated locks, high-tech alarms, and closed circuit camera monitoring – but if an employee accidentally forgets to lock the front door or set the alarm, you are still vulnerable […]

  • 5 Cyber Security Threats Facing Enterprises in 2022October 26, 2021 - 7:34 am

    The cyber threat atmosphere is becoming more perilous every day. A recent survey by the World Economic Forum revealed the number-one concern of executives in advanced economies is cyber-attacks. Here are the top 5 cyber security threats companies can anticipate to contend with in 2022. Phishing Schemes Phishing schemes are the beginning of virtually all […]

  • Parallel Technologies, Inc. Recognized as Official Mitel Platinum, Velocity PartnerOctober 26, 2021 - 6:29 am

    Program Honors Partners with Advanced Cloud Expertise and Delivery Abilities Dublin, Ohio, October 26, 2021 — Parallel Technologies, Inc. today announced that it has been recognized as an official Mitel Velocity Partner, having achieved the top level of sales and technical certification and overall customer engagement for MiCloud Connect, Mitel’s flagship Unified Communications as a Service […]

  • Cybersecurity Advice: Focus on Threat Detection and ResponseOctober 21, 2021 - 6:35 am

    Cybercriminals are becoming more artful and increasing their attack trajectories as the threat landscape continues to change.  Most companies focus solely on security products But a security product focuses on only one attack route — for example, email.  You need to consider more than just email to really be safe. But how can you amp […]

Contact Us

Contact Us

Parallel Technologies, Inc.

Dublin
614.798.9700

Cincinnati
513.769.8777

Dayton
937.222.8777

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