Teams depend on technology to stay productive and connected, and organizations invest heavily in communication tools to support their people.

And, according to new research commissioned by Mitel, nearly all (93%) IT leaders believe these tools are integral to daily operations.

But in reality, employees are feeling the friction: they’re navigating an average of seven disconnected communication tools just to finish routine tasks, and only 34% say the tools they have are truly effective. Over half (57%) admit they waste time switching between apps, while 76% use non-approved tools for work—opening the door to risks around security and compliance. With AI on the rise, employees are also turning to unsanctioned AI tools, and 66% feel their companies aren’t supporting their AI needs.

Therefore, Mitel is rethinking how work gets done. Instead of piling on more apps, Mitel’s Unified Communications & Collaboration (UCC) solutions—like MiCollab, MiVoice, and hybrid integrations—bring calling, video, messaging, and file sharing together in one place. Their platform is flexible, working with your existing IT (on-prem, cloud, or hybrid), letting you choose what fits and connect the rest.

With Mitel, IT can streamline management, employees can collaborate without friction, and your organization benefits from stronger security and real productivity gains—up to 25% higher, on average, when teams use unified tools built for the way they really work.

When your technology actually fits your workflow, your teams become the heroes of your organization’s productivity story—instead of fighting their own tools, they work smarter, every day.
Isn’t it time your tech started working for you?