Unified Communications
Unified Communications solutions from Parallel Technologies connect you faster and better.
Are you settling for an outdated phone system to avoid the complexity of upgrading? If so, you’re making it tougher for your employees to do their jobs and more challenging for potential customers to reach you. Our feature-rich communications solutions can vastly improve your business communications AND save you money. Just as a line is the shortest distance between two points, unified communications allow businesses to make the fastest possible decisions and transactions. Would you rather take the long way around and risk getting left behind?
Unified communications allow users to connect in whatever manner best suits their needs or situation – whether it’s a phone call, text, email, or video conference – and our tools are interconnected for streamlined and efficient access.
Our industry-leading unified communication solutions are for businesses of all sizes. All of our solutions are designed to be scalable, so you can start small and add features and capacity as your business grows.
Communication silos are a thing of the past – our solutions facilitate collaboration and provide a social context for improved decision-making, which leads to increased productivity and business growth.
Integrating communication and collaboration tools into your business processes will allow your employees to be more effective and efficient while providing a better customer experience.
Our user-friendly VoIP solutions ensure complete connectivity, whether your people sit next to each other in the office or on screens many miles apart! VoIP phone systems use your existing internet connection to make and receive calls, so you can ditch your old phone line and save on monthly fees. With enhanced call control, real-time reporting, and an easy-to-use interface, VoIP phone systems are ideal for businesses of any size. Turn a text message conversation into a face-to-face video chat with the click of a button. Utilize the devices you and your employees already own to make calls, including smartphones, laptops, and desktops! With VoIP unified communications platforms, there are no limits to how you connect.
Our cloud communications solutions allow you to communicate how you want, when you want, and from any location. There’s no need for expensive on-premise equipment or maintenance contracts – simply pay a monthly fee and enjoy the freedom of being able to scale your solution up or down as your business needs change. Plus, new features and applications are available as soon as they’re released, so you’ll always have the latest and greatest technology at your fingertips (and you don’t have to wait for lengthy system update cycles)! Whether you’re looking for increased reliability, high voice quality, or an all-in-one, user-friendly portal, our cloud communications solutions have you covered.
You tell us your day-to-day issues and needs, and we discover the ways to improve your internal and external communications.
Our solutions engineers design a suite of options for you to consider and explain the benefits and drawbacks of each.
You tell us your day-to-day issues and needs, and we discover the ways to improve your internal and external communications.
Thorough training ensures that you and your team are confident and proficient in using the new system.
You get the most out of your investment with us through ongoing software assurance, annual upgrades and continued support.
How we work is changing, and businesses depend on reliable communication more than ever before. To stay competitive, it’s essential to have a unified communications solution that meets your company’s needs – today and in the future. Our solutions are designed to do just that. With simple yet comprehensive core software, phones, headsets, and robust applications such as contact center solutions and a suite of mobile capabilities, these solutions offer the highest reliability and unparalleled freedom and flexibility. With Parallel, you can be confident you’re investing in a partner who will be with you for the long haul.