Unified Communications

Parallel Technologies’ Unified Communications offerings bring together VoIP telephony, instant messaging, video conferencing, mobility, presence, and collaboration capabilities into a seamless business environment. Our on-premise business phone system with built-in unified communications (UC) lets both on-site and remote users see who is available at any given moment, and decide how best to reach them. With less time spent playing phone-tag, everyone has more time for the real business at hand.

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Unified communications anyone can use.
Parallel’s unified communications solution leverages the power of VoIP telephony to bring multimedia communications, enterprise applications, and personal information into one seamless and integrated environment. With minimal training, end users master the built-in communication tools; at the touch of a button, a simple phone call becomes a multimedia collaboration session.

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Unified communications that go easy on IT resources.
An ingenious purpose-built IP architecture makes our on-premise business VoIP phone system look and behave like a single, unified platform. It distributes the system’s intelligence across the communications environment so the system scales and grows as needed, across sites, or even countries. With our intuitive browser-based administrative interface, IT staff can maintain the system from anywhere on the network. It all comes together with plug-and-play ease and IT staff can maintain the system from anywhere on the network.

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99.999% availability for 100% peace of mind.
The business VoIP phone system’s distributed architecture and applications, and its N+1 redundancy help provide five-nines availability for mission–critical business continuity. The switch–based hardware platform helps ensure that in the event of a WAN failure, the phone system continues to place and receive calls on the Public Switched Telephone Network (PSTN).

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The lowest TCO in the industry.
Parallel’s solution eliminates the complexity and costly software upgrades common to other vendors’ unified communications solutions, and offers the lowest total cost of ownership (TCO) in the industry. As Aberdeen Research’s interviews with hundreds of customers confirm, our system lowers costs company–wide by reducing the number of IT staff needed to manage the system, and by freeing them to focus on strategic, business–building projects.

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Enhanced collaboration with intuitive communication tools.
Parallel’s unified communications features help entire teams to work together more effectively by enabling end users to access easy-to-use communication tools in a simple, intuitive interface. For instance, an exchange that begins via instant message can be turned, in the single click of a button, into a phone call. One more click can turn it into a video call, or activate desktop sharing. These features also integrate readily with third-party information and applications via a rich set of application programming interfaces (APIs). These interfaces enable users to manage communications based on customer information, or automate routine look-ups at the desktop.

Latest News & Blogs

Latest News & Blogs

Building Business Continuity Through Unified CommunicationsSeptember 12, 2019 - 9:56 am
All businesses have the potential to experience disruptive events. As storms like Hurricanes Dorian have shown, these events are occurring with increasing regularity, and they can have dramatic effects on business. An advanced unified communications (UC) system can protect business continuity by: reducing the impact of a business disruption on business operations, reducing the costs […]
Unified Communications Closes Gaps for More Efficient ConversationSeptember 3, 2019 - 10:09 am
Switching from analog to digital conversations is like stepping from a sleepy country road into the middle of a big city intersection. The hubbub makes it hard to know where to go first and when to turn next. The only way to tame the dissonance is to centralize and control traffic. Imagine how much simpler […]
Employee Spotlight: Franklin HessonJuly 19, 2019 - 7:48 am
Franklin Hesson has been a member of the Parallel team for 15 years. Known around here as an avid family man, he’s been married to his wife Melissa (aka Missy) for 21 years, and has three daughters – Emma, 19 a vocal major at Wright State; Morgan, 18, who will earn her associate’s degree in […]
Parallel Technologies, Inc. Achieves Mitel Platinum Partner StatusMay 21, 2019 - 11:38 am
Dublin, OH, May 21, 2019 – Parallel Technologies, Inc. has recently been awarded Platinum Partner status from Mitel, a global leader in business communications. The highest level of Mitel partner accreditation, this distinctive designation demonstrates Parallel Technologies’ continued commitment to driving excellence in Unified Communications in the Ohio marketplace and beyond. The Mitel Partner Program […]

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513.769.8777

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