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Unified Communications

Parallel Technologies’ Unified Communications offerings bring together VoIP telephony, instant messaging, video conferencing, mobility, presence, and collaboration capabilities into a seamless business environment. Our on-premise business phone system with built-in unified communications (UC) lets both on-site and remote users see who is available at any given moment, and decide how best to reach them. With less time spent playing phone-tag, everyone has more time for the real business at hand.

Unified communications anyone can use.
Parallel’s unified communications solution leverages the power of VoIP telephony to bring multimedia communications, enterprise applications, and personal information into one seamless and integrated environment. With minimal training, end users master the built-in communication tools; at the touch of a button, a simple phone call becomes a multimedia collaboration session.  

Unified communications that go easy on IT resources. 
An ingenious purpose-built IP architecture makes our on-premise business VoIP phone system look and behave like a single, unified platform. It distributes the system’s intelligence across the communications environment so the system scales and grows as needed, across sites, or even countries. With our intuitive browser-based administrative interface, IT staff can maintain the system from anywhere on the network. It all comes together with plug-and-play ease and IT staff can maintain the system from anywhere on the network.

99.999% availability for 100% peace of mind.
The business VoIP phone system’s distributed architecture and applications, and its N+1 redundancy help provide five-nines availability for mission–critical business continuity. The switch–based hardware platform helps ensure that in the event of a WAN failure, the phone system continues to place and receive calls on the Public Switched Telephone Network (PSTN).  

The lowest TCO in the industry.
Parallel’s solution eliminates the complexity and costly software upgrades common to other vendors’ unified communications solutions, and offers the lowest total cost of ownership (TCO) in the industry. As Aberdeen Research’s interviews with hundreds of customers confirm, our system lowers costs company–wide by reducing the number of IT staff needed to manage the system, and by freeing them to focus on strategic, business–building projects.  

Enhanced collaboration with intuitive communication tools.
Parallel’s unified communications features help entire teams to work together more effectively by enabling end users to access easy-to-use communication tools in a simple, intuitive interface. For instance, an exchange that begins via instant message can be turned, in the single click of a button, into a phone call. One more click can turn it into a video call, or activate desktop sharing. These features also integrate readily with third-party information and applications via a rich set of application programming interfaces (APIs). These interfaces enable users to manage communications based on customer information, or automate routine look-ups at the desktop.

 

Latest News & Blogs

Latest News & Blogs

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    Unfortunately, simply investing in security technology is not enough to keep your business network secure from cyber threats.  Similar to securing a building, you can implement sophisticated locks, high-tech alarms, and closed circuit camera monitoring – but if an employee accidentally forgets to lock the front door or set the alarm, you are still vulnerable […]

  • 5 Cyber Security Threats Facing Enterprises in 2022October 26, 2021 - 7:34 am

    The cyber threat atmosphere is becoming more perilous every day. A recent survey by the World Economic Forum revealed the number-one concern of executives in advanced economies is cyber-attacks. Here are the top 5 cyber security threats companies can anticipate to contend with in 2022. Phishing Schemes Phishing schemes are the beginning of virtually all […]

  • Parallel Technologies, Inc. Recognized as Official Mitel Platinum, Velocity PartnerOctober 26, 2021 - 6:29 am

    Program Honors Partners with Advanced Cloud Expertise and Delivery Abilities Dublin, Ohio, October 26, 2021 — Parallel Technologies, Inc. today announced that it has been recognized as an official Mitel Velocity Partner, having achieved the top level of sales and technical certification and overall customer engagement for MiCloud Connect, Mitel’s flagship Unified Communications as a Service […]

  • Cybersecurity Advice: Focus on Threat Detection and ResponseOctober 21, 2021 - 6:35 am

    Cybercriminals are becoming more artful and increasing their attack trajectories as the threat landscape continues to change.  Most companies focus solely on security products But a security product focuses on only one attack route — for example, email.  You need to consider more than just email to really be safe. But how can you amp […]

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