Unified Communications

Parallel Technologies’ Unified Communications offerings bring together VoIP telephony, instant messaging, video conferencing, mobility, presence, and collaboration capabilities into a seamless business environment. Our on-premise business phone system with built-in unified communications (UC) lets both on-site and remote users see who is available at any given moment, and decide how best to reach them. With less time spent playing phone-tag, everyone has more time for the real business at hand.

Unified communications anyone can use.
Parallel’s unified communications solution leverages the power of VoIP telephony to bring multimedia communications, enterprise applications, and personal information into one seamless and integrated environment. With minimal training, end users master the built-in communication tools; at the touch of a button, a simple phone call becomes a multimedia collaboration session.  

Unified communications that go easy on IT resources. 
An ingenious purpose-built IP architecture makes our on-premise business VoIP phone system look and behave like a single, unified platform. It distributes the system’s intelligence across the communications environment so the system scales and grows as needed, across sites, or even countries. With our intuitive browser-based administrative interface, IT staff can maintain the system from anywhere on the network. It all comes together with plug-and-play ease and IT staff can maintain the system from anywhere on the network.

99.999% availability for 100% peace of mind.
The business VoIP phone system’s distributed architecture and applications, and its N+1 redundancy help provide five-nines availability for mission–critical business continuity. The switch–based hardware platform helps ensure that in the event of a WAN failure, the phone system continues to place and receive calls on the Public Switched Telephone Network (PSTN).  

The lowest TCO in the industry.
Parallel’s solution eliminates the complexity and costly software upgrades common to other vendors’ unified communications solutions, and offers the lowest total cost of ownership (TCO) in the industry. As Aberdeen Research’s interviews with hundreds of customers confirm, our system lowers costs company–wide by reducing the number of IT staff needed to manage the system, and by freeing them to focus on strategic, business–building projects.  

Enhanced collaboration with intuitive communication tools.
Parallel’s unified communications features help entire teams to work together more effectively by enabling end users to access easy-to-use communication tools in a simple, intuitive interface. For instance, an exchange that begins via instant message can be turned, in the single click of a button, into a phone call. One more click can turn it into a video call, or activate desktop sharing. These features also integrate readily with third-party information and applications via a rich set of application programming interfaces (APIs). These interfaces enable users to manage communications based on customer information, or automate routine look-ups at the desktop.

 

Latest News & Blogs

Latest News & Blogs

  • Parallel Technologies, Inc. Achieves Mitel Platinum Partner StatusMay 21, 2019 - 11:38 am

    Dublin, OH, May 21, 2019 – Parallel Technologies, Inc. has recently been awarded Platinum Partner status from Mitel, a global leader in business communications. The highest level of Mitel partner accreditation, this distinctive designation demonstrates Parallel Technologies’ continued commitment to driving excellence in Unified Communications in the Ohio marketplace and beyond. The Mitel Partner Program […]

  • Could a Unified Communications Solution Save You Money?April 25, 2019 - 3:05 pm

    Any change to your business means assessing the initial cost, the long term costs, and the potential savings. Your company’s phone system is critical to your ability to run your business efficiently – connecting with clients and customers reliably. If you switch to unified communications, will that help or hurt your business efficiency? And most […]

  • Unified Communications Transition Mistakes to AvoidApril 13, 2019 - 6:33 am

    Collaboration is fundamental to any relationship, whether personal or professional. Given all the moving parts within your business, it can be challenging to ensure your team stays on the same page and is able to work efficiently on projects. A cloud-based unified communications solution will help your organization connect, communicate, and collaborate in eye-opening ways. […]

  • The Four Unified Communications EssentialsApril 6, 2019 - 11:24 am

    Today’s business world is filled with seemingly unending e-mails, phone calls, and meetings. In order to keep your organization’s various departments running smoothly, all team members must stay updated on project developments and day-to-day operations. A new cloud-based unified communications solution can help transform your business activities — and having the right partner will lead […]

Contact Us

Contact Us

Parallel Technologies, Inc.

Dublin
614.798.9700

Cincinnati
513.769.8777

Dayton
937.222.8777

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