Take Your Communications to the Next Level with MiVoice Business
Partner with Parallel Technologies today to elevate your communications, collaboration, and both employee and customer experiences with Mitel.
MiVoice Business Provides Your Customers with Business Freedom
Freedom of a single, cloud-ready software stream that can be implemented on any network, infrastructure, or platform
Freedom of an in-office experience from anywhere, on any device
Freedom to choose best of breed solutions to create solutions tailored to their business and unique needs
All the Flexibility You Need in a VoIP Phone System
MiVoice Business is Mitel’s unified communications platform designed to deliver the features organizations need in today’s technology-driven world. Scalable for businesses and agencies of any size, it provides the tools needed to support remote and hybrid work, enhance collaboration, and improve customer service. From retail and hospitality to healthcare and education, MiVoice Business helps organizations modernize communications and move beyond outdated technology.
Parallel Technologies MiVoice Business Provides Your Team What They Want: Options
Your employees are working from the office, their homes, and even the coffee shop. They need communication solutions that support working from anywhere, at any time, while remaining secure and enabling seamless collaboration with coworkers. MiVoice Business delivers that flexibility and more.
Flexibility for Any Sized Organization
Not all organizations, businesses and agencies are the same, and MiVoice Business is a cost-effective solution that can change with your needs as your organization grows.
Work from Anywhere
Mitel’s VoIP solution allows employees to choose where they work and remain secure and connected – no matter where they go or what device they use.
Improved Collaboration
With video tools, screen sharing, file sharing, chat and more, coworkers can work seamlessly together every step of the way, increasing productivity, efficiency and business growth.
Reliable Call Control
More control over calls means your employees can use reliable communications to stay in touch, better serve your customers and clients, and access real-time reporting.
Tailored Solutions
MiVoice Business can run on a purpose built sever (controller) or VM or HyperV; can be on-premise or in a third party data center; and can be purchased on a CapEx or Opex (subscription) basis.
Adaptable to Your Business Model
MiVoice Business has the flexibility of being a premise-based solution or a virtual solution so you can make it fit YOUR business model.
MiVoice Business Subscription
MiVoice Business Subscription is designed to deliver a unique industry-leading unified communications service experience for mid-large enterprise customers. Get a subscription-based UC solution that provides all the software licensing to enable unified, scalable, mobile communications to anyone, anywhere and on the user’s choice of device. It’s everything you need to take your communications to the next level—more mobility, rich enterprise and team collaboration, exceptional customer experiences— without the cost and complexity of a traditional, premises-based communications system. With MiVoice Business Subscription, you have a fully integrated solution, rather than sourcing many productivity apps from various non-integrated companies.
How Can Your Industry Benefit from MiVoice Business?
Professional Services
When it comes to professional services, your team and your clients can’t have a breakdown in communication. MiVoice Business keeps everyone connected, even on the go, through seamless connectivity.
Financial
With an improved approach to customer experience and communications, financial services can get ahead of the competition while also staying compliant with industry regulations and keeping client information confidential.
Healthcare
Reliable, efficient and HIPAA-compliant communication is a must-have in the healthcare industry, and Mitel delivers that plus the opportunity for improved patient experiences and more effective workflows.
Education and Government
Mass communication is necessary for education and government work, both for efficiency and safety. MiVoice Business offers both in addition to improved experiences for students, staff and faculty.
Hospitality and Retail
In the hospitality and retail industries, customers expect top-notch communications and service. MiVoice Business helps these companies elevate their approach to the guest experience while keeping costs down.
5 Easy Steps to Better Communications
1. Discovery
You tell us your day-to-day issues and needs, and we discover the ways to improve your internal and external communications.
2. Design
Our solutions engineers design a suite of options for you to consider and explain the benefits and drawbacks of each.
3. Deploy
If MiVoice Business is right for you, we’ll work hand in hand with your team to ensure a smooth transition to your new phone system with minimal disruption to your productivity.
4. Train
Thorough training ensures that you and your team are confident and proficient in using the new system.
5. Leverage
You get the most out of your investment with us through ongoing software assurance, annual upgrades and continued support.
Overcome Your Communications Struggles with BSB
Organizations can easily become overwhelmed by the number of options available for improving communications. However, businesses must continue evolving to meet growing customer expectations and stay ahead of the competition. Parallel Technologies is your trusted partner in unified communications, helping organizations cut through the complexity and identify the solutions that best support efficiency, productivity, and long-term growth.
Our team has the expertise to identify the right business communications system based on your organization’s unique needs, goals, and budget. And we’re not just here to make a quick sale—we partner with you every step of the way, from discovery and implementation to training and ongoing support, helping elevate your entire communications strategy.