“Miller-Valentine Group has been overjoyed with Parallel Technologies as the support provider for our ShoreTel system. We especially appreciate their lightning fast response time to our support requests and feel as if we are their number one priority. The technical knowledge of their engineers and professionalism of their project managers is second to none. I expect that our relationship will last as long as our ShoreTel system does…and perhaps beyond.”
Miller-Valentine Group
“Success in distribution requires a strong communications platform that is both highly adaptable and simple to use, and our partnership with Parallel Technologies for our communications needs has helped contribute to our overall success. Over the past eight years we have experienced rapid growth, and Parallel has been instrumental in successfully deploying ShoreTel phone systems that meet our needs and exceed our expectations every time.”
Ohio Transmission Corporation
“We’re proud to call Parallel Technologies a trusted partner for the last 15 years. I don’t have the time or expertise to resolve issues when they arise, and we are lucky to have Parallel just a phone call away. From sales to techs, they have a wonderful team that is always willing to go the extra mile.”
Columbus Obstetricians-Gynecologists, Inc.
“Parallel Technologies, Inc. has been a great partner of the Columbus Zoo for many years. We had some significant known challenges going into our most recent phone system migration, and they were able to work miracles to get us the results we were looking for with no impact to our business functions. Parallel never fails to deliver great service!”
Columbus Zoo and Aquarium
“I have worked with Parallel Technologies for 20 years. When Bricker & Eckler needed to replace its aged phone system, Parallel Technologies provided the expertise and advice we needed to implement a much better solution, greatly improving the efficiency of our attorneys and staff in responding to client needs over the telephone. Their service, support and training are second to none. Most recently, Parallel assisted with a complex office move involving relocating one office and opening an additional location both within a thirty day window. The project was well planned, well supported and implementation was seamless. I know I can always count on Parallel to provide state-of-the-art insights into telephony and great service. They are a wonderful partner for our business.”
Bricker & Eckler LLP
“Parallel Technologies has been invaluable to us in planning and installing our Shoretel system in 11 regional offices. They visited each site to understand how we were currently set up, and offered suggestions to increase our efficiency. They even installed a loaner phone system when one of the offices went down beyond repair. I trust Parallel’s expertise without hesitation, and look forward to our continued business relationship for years to come.”
Rea & Associates