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Home1 / Blog2 / 2018

How Growing Businesses Can Get More Out of Deploying UC

August 23, 2018

Growing businesses are reading the economic signs — and they like what they see. Indeed, optimism among middle market executives is at its highest level in eight years, according to the JP Morgan Chase 2018 Business Leaders Outlook Survey. “Business optimism translates to business activity, which is why we’re seeing increased expectations across the board. […]

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Upcoming Events & Webinars

April 2, 2018

Parallel is committed to sharing knowledge to make the most of your business communications solutions.  Our webinars and training events share best practices to help professionals get the most out of their business communications.  Register for one of our upcoming events to secure your spot – space is limited and spots fill up quickly. Decide […]

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Communications as a Service: ‘Cloudifying’ the PBX

March 15, 2018

The cloud has had a dramatic impact on the way we do business, impacting everything from infrastructure to user access. Applications have broken free from onsite hardware, giving users the ability to work anywhere at any time.  And it’s just getting started.  Even business communications have been given the cloud treatment, enabling users to access […]

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Tips for Effectively Managing Multiple Office Locations

February 18, 2018

According to the 2015 ECP Compensation Study, office managers who are responsible for multiple-location practices are earning, on average, 31.5% more than those managing single offices.  The reason for this is likely due to the fact that multiple locations come with a great deal of work and responsibilities.  Different time zones, environments, and personalities can […]

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10 Ways Your Phone System Improves Your Customers’ Experience

February 18, 2018

Business competition in today’s economy is fierce. Your customers expect the highest level of care, and you and your staff need to be reachable, professional and customer-focused at all times — no matter where you’re working. If that’s your business model, is your phone system supporting you and your employees like you need to support […]

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3 Ways Unified Communications Maximizes Your Control

February 2, 2018

With so many phone system options to pick from, it’s difficult to know which one will fully support your business. But you do know one thing: your current phone system no longer meets your company’s changing needs. So you do what any smart business person does — you conduct a thorough assessment of your options. […]

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An Office Manager’s Guide to Choosing a Business VoIP Phone System

January 25, 2018

Most office managers are hearing a lot these days about Voice over Internet Protocol (VoIP), it’s a service that allows telephone users to make and receive calls using the Internet instead of conventional phone lines and analog phone systems. VoIP services provide a number of benefits for businesses, starting with the enhanced modern conveniences and […]

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Parallel Technologies Named CBTS 2017 Regional Channel Partner of the Year

January 18, 2018

Rob Schmittauer, Vice President of Sales at Parallel, and CBTS Channel Manager Laura Anneken have been instrumental in maintaining the companies’ strong partnership. Cincinnati, OH, January 18, 2018 – Parallel Technologies, Inc. is pleased to announce that it has been named CBTS Regional Channel Partner of the Year for 2017. The Regional Channel Partner of […]

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Mitel Connect CLOUD: Taking Your UC to the Cloud

January 9, 2018

It seems for most companies today, everything they utilize is hosted somewhere in a cloud instead of a data center or server.  You may be wondering why changing over to cloud-based services is so popular? Or, perhaps you like the way your business is structured, and you just don’t understand the benefits of having a […]

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Latest News & Blogs

Latest News & Blogs

  • The Future of Communication: Why Planning Your Transition from End-of-Life Systems is CrucialApril 25, 2025 - 2:03 pm

    As the business landscape continues to evolve, relying on phone systems reaching end of life status presents significant risks. While systems including NEC, Samsung, and Comdial, may not all be over 20 years old, their manufacturer support is limited or non-existent. This lack of support impacts the system’s reliability for future business needs. Understanding the […]

  • Is Your Infrastructure Ready for What’s Next? Now’s the Time to Take a Closer LookApril 25, 2025 - 12:46 pm

    Whether you’re planning a new location, expanding your existing office, or just trying to stay ahead of future growth, one thing is certain: your technology infrastructure—from cabling to paging systems—must be rock-solid. With the recent merger of BSB Communications and Parallel Technologies, we’ve expanded our capabilities to better serve businesses like yours. We now offer complete infrastructure and overhead […]

  • Parallel Technologies and BSB Communications Join Forces to Become Mitel’s Second-Largest U.S. PartnerApril 1, 2025 - 9:47 am

    Strategic relationship enhances service offerings, delivering greater value to customers nationwide Dublin, OH and Sterling Heights, MI – March 31, 2025 – Parallel Technologies and BSB Communications today announced a new strategic partnership. Effective immediately, Michigan-based BSB will operate as a division of Parallel Technologies, continuing to use its brand in specific contexts. This partnership […]

  • Parallel Technologies Earns CBTS Regional Channel Partner of the YearJanuary 29, 2024 - 2:56 pm

      This post originally appeared on www.cbts.com. View the original post here. CBTS is thrilled to award Parallel Technologies powered by Bridgepointe the Regional Channel Partner of the Year for 2023, for a record four years in a row. This recognition further solidifies the partnership between the two entities and their mutual commitment to providing […]

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