Keep Connected Anytime, Anywhere
Parallel Technologies: Uniting You and your Team with Seamless Connectivity.
Parallel Technologies and BSB Communications Join Forces to Become Mitel’s Second-Largest U.S. Platinum Partner
Strategic relationship enhances service offerings, delivering greater value to customers nationwide
Parallel Technologies Promise to Our Customers:
Superior Customer Experience
Efficient omnichannel customer communication makes life easier
Technology that Scales with You
Keep pace with changing customer demands
Strategic Partners
Our Communications Solutions
Unified Communications
All your communication solutions in one place allow you to handle customer interactions quickly, efficiently, and affordably.
VoIP Solutions
VoIP technology offers advantages over traditional phone systems, including reduced costs, increased flexibility and enhanced features.
Cloud Communications
Leverage the power of the cloud to improve communication and collaboration within your organization.
Contact Center
Our complete contact center solution offers omnichannel customer support, superior customer service, and full visibility of your agent’s performance.
Ancillary Services
Our comprehensive suite of services helps you deploy and maximize communication technology to achieve your business goals.
Support Services
In addition to offering 24/7/365 support, we deliver additional services to ensure your communication systems operate at peak performance.
35
Years average industry experience for technicians
41
Years in business
250,000
Customer seats & counting
78
Person team dedicated solely to unified communications
103
Certifications between sales & technical staff
Stop Waiting on Hold and Missing Messages
Waiting for someone halfway across the world to fix your technology problems is a hassle. So is being placed on hold for an eternity only to have your call dropped. Which company will gain the advantage when your competitors leverage modern technology while you struggle with outdated systems?
Your Path to Success When You Partner With Parallel Technologies
1. Discovery
You tell us your day-to-day issues and needs, and we discover the ways to improve your internal and external communications.
2. Design
Our solutions engineers create tailored options for your business and help you understand the advantages and considerations of each solution.
3. Deploy
Our team sets up your new system and ensures everything is in place so you can start using it right away.
4. Train
Comprehensive training ensures you and your team are confident and proficient in using the new system.
5. Leverage
Get the most from your investment with ongoing software assurance, annual upgrades, and dedicated support.
Resources
Maintaining Modern Communication Systems
In today’s fast-paced business world, staying competitive is crucial. Just as elite athletes are constantly looking for an edge, companies need to make sure that all their systems, especially their communication networks, are working at their best. Additionally, maintaining an up-to-date communications system is essential for the following…
Our Clients Stick Around For Our People, Not Just Our Products
We’re committed to providing you with the best possible experience – from the products we offer to the service we provide. Parallel Technologies has taken a consultative approach to business communications with the latest collaboration software and contact center applications. Our certified solutions engineers and product managers live by our core values: trust, accountability and teamwork. We deliver on focus, expertise and results with our comprehensive range of unified communication solutions, including cloud-based virtualized software, public and private clouds, hybrid implementation and on-premise solutions. 80% of our customer base has been with us for over a decade – and our first customer is still with us today. Our first commitment is to our clients’ success and we want to do the same for you.
