Latest News & Blogs
A 10-Question Evaluation for Your Phone SystemFebruary 11, 2019 - 6:22 amToday’s business environment is fast-paced and competitive. Technology makes it possible for you to know your customers and your customers to know your business within moments. A customer can give feedback about your business then let others know about their own experience within a few easy clicks. Most likely, you’re investing in ways to make […]
SD-WAN: Secure, Reliable Connectivity for BusinessFebruary 8, 2019 - 10:00 amSD-WAN is a new generation of technology designed to overcome the shortcomings of conventional branch-office networking. Much like virtual servers using software to replace racks of dedicated hardware, SD-WAN abstracts a physical network into the virtual realm. Virtual servers and software-defined networks are far easier to configure, support, and upgrade than their hardware-based peers, so […]
Creating Actionable Metrics from Your Mitel Phone SystemFebruary 7, 2019 - 12:25 pmWe have to admit it: we go a little crazy when people believe that they’re getting what they need from Mitel native reporting. There are many reasons this is inaccurate: – The columns of data are enough to put you to sleep. – The single-point-in-time snapshots don’t give you the context of what is happening […]
Parallel Technologies, Inc. Named CBTS Channel Partner of the YearFebruary 4, 2019 - 2:07 pmDublin, OH, February 4, 2018 – Parallel Technologies, Inc. is pleased to announce that it has been selected CBTS Channel Partner of the Year for 2018. CBTS awards this designation based on key performance indicators for new business revenue. This is the second consecutive year that CBTS has recognized Parallel Technologies. “We’re proud to recognize […]
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5 Cyber Security Threats Facing Enterprises in 2019
/0 Comments/in Blog /by lsalvatoThe cyber threat atmosphere is becoming more perilous every day. A recent survey by the World Economic Forum revealed the number-one concern of executives in advanced economies is cyber-attacks. Here are the top 5 cyber security threats companies can anticipate to contend with in 2019. Phishing Schemes Phishing schemes are the beginning of virtually all […]
How Your Legacy Networks Hinders Your Omnichannel Marketing
/0 Comments/in Blog /by lsalvatoOmnichannel has grown into a catchphrase within both industry and marketing circles in the past few years. In many ways, omnichannel combines the two spheres into one for customers. The end game of omnichannel marketing is to funnel clients from all channels into interacting with or buying from a brand. Omnichannel provides those customers countless […]
Cybersecurity Advice: Focus on Threat Detection and Response
/0 Comments/in Blog /by lsalvatoThe Marriott breach made headlines in 2018, and it’s prudent to anticipate 2019 having its own share of high profile breaches. Cybercriminals are becoming more artful and increasing their attack trajectories as the threat landscape continues to change. Most companies focus solely on security products But a security product focuses on only one attack route […]
Reap the Benefits of Cloud Communications
/0 Comments/in Blog /by lsalvatoWith communications at the heart of every business, you need reliable unified communications, collaboration and contact center technology to run your business successfully. With the right cloud solutions, your business can enjoy powerful communications and collaboration capabilities without the cost and complexity of maintaining an on-site system. In this infographic you will learn how you […]
How “Security Maturity” Affects an Organization’s Risk of a Potential Breach
/0 Comments/in Blog /by lsalvatoThe recent announcement by Marriott of its massive, years-long security breach has every business — large and small — thinking about its current security levels and how to improve. For companies, traditional defense – for example, quickly applying software patches and using technologies to block or identify malware infections – is just not enough. Despite […]
10 Reasons Companies are Moving Communications to the Cloud in 2018
/0 Comments/in Blog /by lsalvatoThere’s lots of buzz around the cloud these days and cloud communications is no exception. But buzz isn’t always an indicator of a business case for technology purchases. Smart businesses are asking what’s driving the rush to the cloud–and they’re getting solid answers. So why are so many businesses moving communications to the cloud today? […]