Latest News & Blogs
Working Remote During COVID-19: How to Set Up Office for Mitel (formerly Office Anywhere for ShoreTel)March 17, 2020 - 9:27 amWith the current status of the COVID-19 outbreak, many employees are required to work remotely. Below are two resources to help you quickly and easily set up your phone for remote work. Instructions for Mitel Connect Instructions for ShoreTel 14.2 As always, feel free to contact our Parallel Technologies experts, including your personal rep or […]
The Benefits of Mass Notification During a Health Crisis Like the COVID-19 OutbreakMarch 10, 2020 - 10:45 amAs of Thursday, March 5, the World Health Organization has confirmed more than 90,000 cases of coronavirus worldwide. Originating in China, the disease has spread worldwide and resulted in over 3,000 deaths. Both public and private organizations have already revised travel guidelines and canceled large meetings and events. As these organizations continue to prepare for […]
- 2020 Cincinnati Tech ExpoJanuary 31, 2020 - 10:26 am
How to Fund Your CX Strategy by Reallocating IT SpendJanuary 16, 2020 - 12:18 pmIn today’s news media, it seems you can’t escape the story of a struggling retail or restaurant organization that is closing locations or trying to keep above water with shrinking profits. With all this negative propagation, it’s easy to see why you might think the days of the brick-and-mortar are on their way to extinction. […]
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9 Hosted Phone Service Tools Business Owners Can’t Do Without
/0 Comments/in Blog /by lsalvatoSmall business owners wear a lot of hats. You’re the CEO and the financial director. You’re the operations manager, and sometimes the head of IT. And that’s all in one day. Often, the tactical tasks take up so many hours, you don’t have the time to take a longer view. When you have fires to […]
How SD-WAN Removes Network-Related Barriers
/0 Comments/in Blog /by lsalvatoAs organizations evolve in the era of digital transformation, they often discover that the networks that have driven their business forward in the past are now slowing them down. They know they need to replace the hodgepodge of systems they’ve accumulated over time that are creating network barriers with a solution that’s more integrated, more […]
First Things First: What Exactly Is SD-WAN?
/0 Comments/in Blog /by lsalvatoWith all the information about SD-WAN floating around the web, it’s can be hard to decipher the basics and true value it offers. Unless you’re the one deploying the solution, technical jargon, acronyms, and getting too deep into the technical specifications isn’t going to help your business case. If you’re looking for a simple, layman’s […]
Building Business Continuity Through Unified Communications
/0 Comments/in Blog /by lsalvatoAll businesses have the potential to experience disruptive events. As storms like Hurricanes Dorian have shown, these events are occurring with increasing regularity, and they can have dramatic effects on business. An advanced unified communications (UC) system can protect business continuity by: reducing the impact of a business disruption on business operations, reducing the costs […]
Unified Communications Closes Gaps for More Efficient Conversation
/0 Comments/in Blog /by lsalvatoSwitching from analog to digital conversations is like stepping from a sleepy country road into the middle of a big city intersection. The hubbub makes it hard to know where to go first and when to turn next. The only way to tame the dissonance is to centralize and control traffic. Imagine how much simpler […]
Employee Spotlight: Franklin Hesson
/0 Comments/in Blog /by lsalvatoFranklin Hesson has been a member of the Parallel team for 15 years. Known around here as an avid family man, he’s been married to his wife Melissa (aka Missy) for 21 years, and has three daughters – Emma, 19 a vocal major at Wright State; Morgan, 18, who will earn her associate’s degree in […]