Mitel announces definitive agreement to acquire ShoreTel

Consolidation accelerates Mitel’s move to high-growth UCaaS market OTTAWA and SUNNYVALE, Calif., July 27, 2017 (GLOBE NEWSWIRE) Accelerates Mitel’s path to growth Delivers attractive shareholder value with $60 million in expected synergies Moves Mitel into a #2 position in UCaaS market Expected to be accretive in the first year Mitel (Nasdaq:MITL) (TSX:MNW) and ShoreTel (Nasdaq:SHOR) […]

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4 Business Insights Your Phone System is Trying to Tell You

Telephone calls represent the most common point of communication with customers for most organizations. This channel of engagement should be a key area of focus for mining the business intelligence available that could optimize your customer experience. At Parallel, our experience and services are often applied to four common areas critical to execution of world-class […]

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