How Your Phone System Hinders Business Growth

Here’s the good news. Business is booming and you’re ready to grow your employee base to meet the increasing level of customer demand. And in today’s business environment that means your employees need to be available anytime, anywhere and on nearly any device, which requires a business phone system with flexibility, mobility and scalability. The […]

Demystifying the Top 3 Concerns about Cloud Phone Solutions

There are many reasons organizations are turning to cloud technology. It’s flexible, scalable, offers cost savings and has the mobile features to meet your business and employee demands. But what about your phone system?  You may be considering updating your phone system to the cloud, but have concerns about security, control and risk. The reality […]

Looking for Savings? Check Your Mobile Telecom Expenses

Research indicates that telecommunications costs are not only the second largest indirect expense, but the third or fourth largest overall expense for a business – and mobile expenses can often be the one of the top reasons for over spending. Advances in technology, the new “mobile” workforce, and the introduction of BYOD (link to blog […]

ShoreTel Rolls Out ShoreTel Connect – Unique Common Platform, User Experience for Cloud, Onsite and Hybrid Unified Communications

ShoreTel Connect allows businesses to seamlessly communicate and collaborate internally and externally SUNNYVALE, Calif. – Aug. 18, 2015 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple phone systems and unified communications (UC) solutions, today rolled out ShoreTel Connect™, a unique, single platform and user interface that provides business communications from the cloud, onsite […]

Why BYOD is Costing You – And What You Can Do About It

Even with today’s extensive use of wireless technology and mobile devices in business, organizations still struggle – and many fail – to effectively control the cost and manage the use of cellular phones and other mobile devices. In today’s technologically advanced world, the way people do business and communicate is always evolving, posing a tremendous […]

Mobile Device Management: A Strategy For Your Business

With mobile devices and applications flooding the market, and as more employees bring their own devices into the workplace, mobile device management (MDM) is growing in importance. MDM allows companies the ability to secure, manage, monitor and support mobile devices such as smartphones, tablets and portable computers. The primary benefit of mobile device management is […]

Parallel Technologies, Inc. Signs Columbus Law Firm Bricker & Eckler, LLP

Dublin, OH, May 1, 2015 – Parallel Technologies, Inc. recently added Bricker & Eckler, LLP, a prestigious law firm in Columbus, Ohio, to its list of customers, providing a new ShoreTel phone system in the firm’s Columbus, Cleveland, West Chester and Marietta office locations. Bricker & Eckler, LLP engaged Parallel to replace an aging phone […]

Parallel Technologies, Inc. Named Top Agent by Time Warner Cable

Dublin, OH, April 16, 2015 – Parallel Technologies, Inc. is pleased to announce that it has been named by Time Warner Cable Business Class (TWCBC) as one of the Top 10 sales agents in the country for its 2014 sales of business services. Parallel’s achievements for 2014 included over $98,000 in installations, and the lowest […]

Amplify Employee Communication

Using email to conduct important business always starts with the best intentions – saving everyone time. Just think back to the last time you used email to solve a significant business issue or answer detailed questions from an important customer. But sometimes email creates a disaster of miscommunication. Tone, intonation, and emotion get lost in […]