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Home1 / Blog2 / Blog3 / Parallel: Your One Partner for Everything in Business Technology

We’ve expanded to meet your evolving technology needs — so you can focus on running your business, not managing IT headaches. With Parallel, you get a true partner for unified communications, cybersecurity, managed IT, and more. We offer hands-on service, white-glove support, and the solutions your business needs to run smarter, safer, and stronger.

From small teams to large enterprises, we’re built to support your success.

Whether you’re facing rising cybersecurity threats, outdated phone systems, or limited IT resources, we’re here to help you tackle it all — with practical solutions, fast support, and expert guidance every step of the way.

Here are five of the most critical areas businesses rely on us for today:

Unified Communications & Cloud Voice (UCaaS)

Still paying for outdated POTS lines and racking up local and long-distance fees? Legacy phone systems are vanishing—and they’re costing you more than you think.

  • Hosted VoIP, private cloud, and on-premise phone system options
  • Full unified communications suites for voice, messaging, and video
  • CX platforms with built-in contact center (CCaaS) tools for omnichannel support
  • Zoom-powered collaboration tools built into Mitel workflows
  • Flexible solutions to fit hybrid teams, scaling from SMB to enterprise
  • → All backed by local setup, support, and white-glove training for your teams.

Cybersecurity & Risk Management

Could your business survive a ransomware attack tomorrow? Many can’t — and most don’t know until it’s too late.

  • Penetration testing to expose vulnerabilities
  • EDR/MDR/XDR endpoint protection options
  • 24×7 SOC monitoring and alert response
  • Zero Trust architecture and phishing defense
  • Firewall management and cybersecurity assessments
  • → We help you strengthen your security posture without overcomplicating operations.

Infrastructure, Structured Cabling & Paging

Poor wiring, weak connectivity, and outdated paging systems create daily disruptions — and make future growth a nightmare.

  • Certified structured cabling for voice, data, and video
  • Overhead paging and mass notification systems
  • Security Cameras & Door Boxes
  • Site assessments, engineering, and future-proof design
  • → Ideal for new construction, retrofits, or improving aging infrastructure.

Managed IT Services & Strategic Support

Is your IT team stretched too thin — stuck reacting instead of planning? Without proactive support, you’re always one outage away from chaos.

  • 24/7 help desk with live local technicians
  • Remote monitoring, patching, and device updates
  • Strategic consulting and vendor coordination
  • Network assessments and cost savings analysis
  • → We offer white-glove service and personalized support.

Backup, Recovery & Business Continuity

If disaster hit today, how long would it take to get your data — and your business — back online? Most don’t have an answer.

  • Cloud-based and on-premise data backup
  • Disaster recovery planning and testing
  • Business continuity consulting
  • Fast, secure data restoration
  • → Minimize downtime, maintain compliance, and protect your operations.

Want the full picture?

Take a look at the Parallel 2025 Company Profile to see all the ways we can support your business — from access control to AI-powered tools and everything in between.

Parallel 2025 Company Profile

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Latest News & Blogs

Latest News & Blogs

  • Parallel: Your One Partner for Everything in Business TechnologyJuly 1, 2025 - 11:58 am
  • The Reawakening of MitelJuly 1, 2025 - 10:44 am
  • All Copper POTS Lines Will Be Discontinued:What You Need To Know and How to PrepareJune 6, 2025 - 4:34 pm

    For decades, copper Plain Old Telephone Service (POTS) lines have been the backbone of telecommunications. They provide reliable service for traditional landlines, alarms, elevators, and more. However, as technology advances, copper POTS lines are being phased out. Carrier providers are eliminating the copper and businesses and institutions relying on them must act swiftly to transition […]

  • The Future of Communication: Why Planning Your Transition from End-of-Life Systems is CrucialApril 25, 2025 - 2:03 pm

    As the business landscape continues to evolve, relying on phone systems reaching end of life status presents significant risks. While systems including NEC, Samsung, and Comdial, may not all be over 20 years old, their manufacturer support is limited or non-existent. This lack of support impacts the system’s reliability for future business needs. Understanding the […]

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