Parallel Technologies, Inc.
800.837.9777

support@paralleltech.com

sales@paralleltech.com

  • Why Parallel
    • Overview
    • Executive Team
    • Sales Team
    • Our Partners
    • Our Customers
    • Awards
  • Products & Services
    • Unified Communications
    • VoIP
    • Hosted VoIP
    • SD-WAN
    • Video Conferencing
    • Carrier Services
    • Network Audits
    • LAN & WAN Services
    • Structured Cabling
  • Knowledge Center
    • Blog
    • News & Events
    • Resources
  • Contact
  • Perigee Business Technologies
  • Search
  • Menu Menu
You are here: Home1 / Blog2 / Blog3 / How Successful Restaurant Operators Use Technology to Stay On Top

How Successful Restaurant Operators Use Technology to Stay On Top

September 21, 2018
The National Restaurant Association reported restaurant industry sales of nearly $799 billion last year, representing approximately 4% of the U.S. GDP, and nearly 48% of total food dollars spent.

With this industry-wide growth also comes challenges, as restaurant operators keep pace in an rapidly evolving environment and will need to adjust to shifting customer expectations and preferences in order to differentiate amongst competitors. Operators that respond to challenges quickly and effectively will continue to thrive while others struggle to keep doors open.  Among the top issues affecting restaurant operators today is technology.

The most successful restaurants are the ones focused on omnichannel strategy and newer customer-facing technologies to enhance the customer experience. While the intrigue of cutting-edge technology can be exciting, it’s important for restaurant operators to apply the right technology for both their type of business and their customers. Thriving restaurants will continue to maximize technologies associated with their primary infrastructure while considering how to support omnichannel efforts to make sure that all channels are integrated, customer experience is positive, and the brand is enhanced. The most innovative restaurant operators will gather and evaluate customer data to help drive key decisions related to operations, customer preferences and marketing.

Distributed enterprises face even bigger challenges when it comes to technology. Multi-location restaurant operators depend on technology to support critical back office processes (think supplier/vendor management) AND deliver consistent customer experiences (in-store Wi-Fi) across multiple locations. One of the biggest challenges for these distributed enterprises is the lack of skilled IT staff at physical restaurant locations. Getting applications set up and working correctly, as well as maintaining security, makes IT projects in a distributed environment more complex, expensive, and time-consuming. With restaurant operators depending on an increasing number of applications to sustain everything from ordering, to point of sale transactions to loyalty, the need for a reliable and scalable deployment solution is even more critical. The load of network administration can be lightened by leveraging a solution with the same operating system, same network architecture, and a centralized management platform.

Managed, secure SD-WAN is a solution that offers a simple, unified approach to network technology and can both support innovative applications that enhance the customer experience and meet critical security needs, such as protection of customer data. With SD-WAN, restaurant operators can ease the burden of data security and compliance with networking and security that is software-defined – all while continuing to focus on enhancing the customer experience with an application-focused network. In addition, SD-WAN can be easily, rapidly and economically deployed to tens of thousands of locations across a wide geographic space.

Interested in how SD-WAN can help your distributed enterprise with the technology focus it needs to stay competitive? Contact sales@paralleltech.com to learn more.

Share this entry
  • Share on Facebook
  • Share on Twitter
  • Share on WhatsApp
  • Share on Pinterest
  • Share on LinkedIn
  • Share on Tumblr
  • Share on Vk
  • Share on Reddit
  • Share by Mail
https://www.paralleltech.com/wp-content/uploads/Parallel-Technologies-Logo-Navy-BPT-Larger-300x98.png 0 0 lsalvato https://www.paralleltech.com/wp-content/uploads/Parallel-Technologies-Logo-Navy-BPT-Larger-300x98.png lsalvato2018-09-21 11:27:542020-10-09 11:12:00How Successful Restaurant Operators Use Technology to Stay On Top

Archives

  • 2023
  • 2022
  • 2021
  • 2020
  • 2019
  • 2018
  • 2017
  • 2016
  • 2015
  • 2014
  • 2013
  • 2012
  • 2010

Latest News & Blogs

Latest News & Blogs

  • Parallel Technologies Announces Strategic Investment from BridgepointeJuly 13, 2023 - 12:00 pm

    Dublin, OH – We’re pleased to share that we have received a strategic investment from Bridgepointe Technologies, a tech advisory firm that helps mid-market and enterprise companies transform tech investments into unrivaled business results. Building on our 40-year history as one of the most prominent voice communications companies in the Midwest, the investment will enable […]

  • CBTS Awards Parallel Technologies, Inc. with the 2022 Regional Partner of the YearMarch 13, 2023 - 11:36 am

    This article was originally published by CBTS.  Read the original article here. CBTS is delighted to name Parallel Technologies, Inc. as the Regional Channel Partner of the Year for 2022. This marks the third year in a row that Parallel has earned this award due to its explosive growth. CBTS honors high-performing partners with this […]

  • Parallel Technologies, Inc. Acquires Perigee Business Technologies to Expand Services and Offerings to Ohio ClientsAugust 4, 2022 - 3:28 pm

    For Immediate Release Dublin, OH, August 4, 2022 – Don Poling, President of Parallel Technologies, Inc., and Steve Sava, Founder of PTNE/Perigee Business Technologies, are pleased to announce that after 29 years of partnering and collaboration, Parallel Technologies, Inc. has acquired Perigee Business Technologies to become one company. The combined, 100% employee-owned company continues to […]

  • Toggle Features: Directors of IT: Scott Stalnaker – Donatos PizzaJune 17, 2022 - 11:21 am

    This article was originally published on Toggle. View the original article. Kitchen experience helps IT leader deliver tech solutions Managing operations for a successful chain of pizza shops may not be the typical way to become an IT leader, but it’s certainly worked for Scott Stalnaker. Stalnaker, the executive director of IT infrastructure for Donatos […]

Contact Us

Contact Us

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.
Sign Up for News & Updates

Dublin
614.798.9700

Cincinnati
513.769.8777

Dayton
937.222.8777

© 2023 Parallel Technologies, Inc. All rights reserved.
Employee Login
Brightmetrics – So, where do I start?Ensuring Your Phone System is a Business Enabler
Scroll to top