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As the person responsible for IT in your company, you’ve likely faced many tough decisions about how to manage your communications technology while meeting the changing demands of your business. One decision that many of our customers are facing is the choice between an onsite (premise) phone system and moving their communications platform to the […]
Research shows that the SMB market as a whole is spending billions of dollars each year in telecommunications costs. In fact, telecommunications costs are not only the second largest indirect expense, but the third or fourth largest overall expense for a business. To make matters worse, nearly 7% to 12% of those costs are in […]
Remember the days when the only way you could empower your team to collaborate was in face-to-face meetings that required time and travel that were planned far in advance? That brings up not-so-fond memories of securing landlines, delayed flights, flip charts, windowless meeting rooms and maybe even slide projectors! Of course in today’s business world, […]
Here’s the good news. Business is booming and you’re ready to grow your employee base to meet the increasing level of customer demand. And in today’s business environment that means your employees need to be available anytime, anywhere and on nearly any device, which requires a business phone system with flexibility, mobility and scalability. The […]
There are many reasons organizations are turning to cloud technology. It’s flexible, scalable, offers cost savings and has the mobile features to meet your business and employee demands. But what about your phone system? You may be considering updating your phone system to the cloud, but have concerns about security, control and risk. The reality […]
Research indicates that telecommunications costs are not only the second largest indirect expense, but the third or fourth largest overall expense for a business – and mobile expenses can often be the one of the top reasons for over spending. Advances in technology, the new “mobile” workforce, and the introduction of BYOD (link to blog […]
Even with today’s extensive use of wireless technology and mobile devices in business, organizations still struggle – and many fail – to effectively control the cost and manage the use of cellular phones and other mobile devices. In today’s technologically advanced world, the way people do business and communicate is always evolving, posing a tremendous […]
With mobile devices and applications flooding the market, and as more employees bring their own devices into the workplace, mobile device management (MDM) is growing in importance. MDM allows companies the ability to secure, manage, monitor and support mobile devices such as smartphones, tablets and portable computers. The primary benefit of mobile device management is […]
Using email to conduct important business always starts with the best intentions – saving everyone time. Just think back to the last time you used email to solve a significant business issue or answer detailed questions from an important customer. But sometimes email creates a disaster of miscommunication. Tone, intonation, and emotion get lost in […]