Today’s business environment is fast-paced and competitive. Technology makes it possible for you to know your customers and your customers to know your business within moments. A customer can give feedback about your business then let others know about their own experience within a few easy clicks. Most likely, you’re investing in ways to make […]
https://www.paralleltech.com/wp-content/uploads/evaluation.jpg225225lsalvatohttps://www.paralleltech.com/wp-content/uploads/Parallel-Technologies-Logo-Navy-BPT-Larger-300x98.pnglsalvato2019-02-11 06:22:012020-10-09 11:09:29A 10-Question Evaluation for Your Phone System
SD-WAN is a new generation of technology designed to overcome the shortcomings of conventional branch-office networking. Much like virtual servers using software to replace racks of dedicated hardware, SD-WAN abstracts a physical network into the virtual realm. Virtual servers and software-defined networks are far easier to configure, support, and upgrade than their hardware-based peers, so […]
https://www.paralleltech.com/wp-content/uploads/CBTS-Guest-Blog.jpg349632lsalvatohttps://www.paralleltech.com/wp-content/uploads/Parallel-Technologies-Logo-Navy-BPT-Larger-300x98.pnglsalvato2019-02-08 10:00:092020-10-09 11:09:29SD-WAN: Secure, Reliable Connectivity for Business
We have to admit it: we go a little crazy when people believe that they’re getting what they need from Mitel native reporting. There are many reasons this is inaccurate: – The columns of data are enough to put you to sleep. – The single-point-in-time snapshots don’t give you the context of what is happening […]
https://www.paralleltech.com/wp-content/uploads/BM-Guest-Blog.jpg348698lsalvatohttps://www.paralleltech.com/wp-content/uploads/Parallel-Technologies-Logo-Navy-BPT-Larger-300x98.pnglsalvato2019-02-07 12:25:452020-10-09 11:09:29Creating Actionable Metrics from Your Mitel Phone System
The more technology advances, the more it’s integrated into our daily lives. And as consumers change their behaviors as a result of technology businesses need to react to follow a single, holistic approach – an omni-channel experience that customers can access whenever they desire. Omni-channel is a multi-channel approach to marketing, selling, and serving customers […]
https://www.paralleltech.com/wp-content/uploads/starbucks_icons.png600800lsalvatohttps://www.paralleltech.com/wp-content/uploads/Parallel-Technologies-Logo-Navy-BPT-Larger-300x98.pnglsalvato2019-01-17 10:41:252020-10-09 11:09:29Why Starbucks is Considered One of the Top Omni-Channel Experiences
Omnichannel has grown into a catchphrase within both industry and marketing circles in the past few years. In many ways, omnichannel combines the two spheres into one for customers. The end game of omnichannel marketing is to funnel clients from all channels into interacting with or buying from a brand. Omnichannel provides those customers countless […]
https://www.paralleltech.com/wp-content/uploads/omni-channel-image.jpg6281200lsalvatohttps://www.paralleltech.com/wp-content/uploads/Parallel-Technologies-Logo-Navy-BPT-Larger-300x98.pnglsalvato2019-01-08 17:38:122020-10-09 11:09:29How Your Legacy Networks Hinders Your Omnichannel Marketing
With communications at the heart of every business, you need reliable unified communications, collaboration and contact center technology to run your business successfully. With the right cloud solutions, your business can enjoy powerful communications and collaboration capabilities without the cost and complexity of maintaining an on-site system. In this infographic you will learn how you […]
https://www.paralleltech.com/wp-content/uploads/Cloud.jpg169450lsalvatohttps://www.paralleltech.com/wp-content/uploads/Parallel-Technologies-Logo-Navy-BPT-Larger-300x98.pnglsalvato2018-12-20 11:28:042020-10-09 11:09:29Reap the Benefits of Cloud Communications
A 10-Question Evaluation for Your Phone System
Today’s business environment is fast-paced and competitive. Technology makes it possible for you to know your customers and your customers to know your business within moments. A customer can give feedback about your business then let others know about their own experience within a few easy clicks. Most likely, you’re investing in ways to make […]
SD-WAN: Secure, Reliable Connectivity for Business
SD-WAN is a new generation of technology designed to overcome the shortcomings of conventional branch-office networking. Much like virtual servers using software to replace racks of dedicated hardware, SD-WAN abstracts a physical network into the virtual realm. Virtual servers and software-defined networks are far easier to configure, support, and upgrade than their hardware-based peers, so […]
Creating Actionable Metrics from Your Mitel Phone System
We have to admit it: we go a little crazy when people believe that they’re getting what they need from Mitel native reporting. There are many reasons this is inaccurate: – The columns of data are enough to put you to sleep. – The single-point-in-time snapshots don’t give you the context of what is happening […]
Why Starbucks is Considered One of the Top Omni-Channel Experiences
The more technology advances, the more it’s integrated into our daily lives. And as consumers change their behaviors as a result of technology businesses need to react to follow a single, holistic approach – an omni-channel experience that customers can access whenever they desire. Omni-channel is a multi-channel approach to marketing, selling, and serving customers […]
How Your Legacy Networks Hinders Your Omnichannel Marketing
Omnichannel has grown into a catchphrase within both industry and marketing circles in the past few years. In many ways, omnichannel combines the two spheres into one for customers. The end game of omnichannel marketing is to funnel clients from all channels into interacting with or buying from a brand. Omnichannel provides those customers countless […]
Reap the Benefits of Cloud Communications
With communications at the heart of every business, you need reliable unified communications, collaboration and contact center technology to run your business successfully. With the right cloud solutions, your business can enjoy powerful communications and collaboration capabilities without the cost and complexity of maintaining an on-site system. In this infographic you will learn how you […]