Latest News & Blogs
Working Remote During COVID-19: How to Set Up Office for Mitel (formerly Office Anywhere for ShoreTel)March 17, 2020 - 9:27 amWith the current status of the COVID-19 outbreak, many employees are required to work remotely. Below are two resources to help you quickly and easily set up your phone for remote work. Instructions for Mitel Connect Instructions for ShoreTel 14.2 As always, feel free to contact our Parallel Technologies experts, including your personal rep or […]
The Benefits of Mass Notification During a Health Crisis Like the COVID-19 OutbreakMarch 10, 2020 - 10:45 amAs of Thursday, March 5, the World Health Organization has confirmed more than 90,000 cases of coronavirus worldwide. Originating in China, the disease has spread worldwide and resulted in over 3,000 deaths. Both public and private organizations have already revised travel guidelines and canceled large meetings and events. As these organizations continue to prepare for […]
- 2020 Cincinnati Tech ExpoJanuary 31, 2020 - 10:26 am
How to Fund Your CX Strategy by Reallocating IT SpendJanuary 16, 2020 - 12:18 pmIn today’s news media, it seems you can’t escape the story of a struggling retail or restaurant organization that is closing locations or trying to keep above water with shrinking profits. With all this negative propagation, it’s easy to see why you might think the days of the brick-and-mortar are on their way to extinction. […]
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Remote Control: How Your Phone System May be Stifling Employee Productivity
/0 Comments/in Blog /by lsalvatoImagine for a moment that you’re a sales manager at a growing company and you’ve just been tasked with building a remote team of 40 sales reps. Your company’s headquarters is in Boston, but these reps will primarily work out of their home offices and much of their time will be spent on the phone […]
How to Empower Employee Collaboration with Cloud Communications
/0 Comments/in Blog /by lsalvatoRemember the days when the only way you could empower your team to collaborate was in face-to-face meetings that required time and travel that were planned far in advance? That brings up not-so-fond memories of securing landlines, delayed flights, flip charts, windowless meeting rooms and maybe even slide projectors! Of course in today’s business world, […]
Cloud vs. Premise-Based: What is it?
/0 Comments/in Blog /by lsalvatoWith all of the information and different options in the marketplace, determining the best type of phone system for your business can be overwhelming. One of telecom’s hot topics is “cloud (or hosted) versus premise-based” – but what does that mean? Below we explain, in layman’s terms, exactly what hosted and premise-based phone systems are. […]