Latest News & Blogs
- Mitel’s The 5 Must Haves for CX Management in 2020February 11, 2020 - 12:44 pm
- 2020 Cincinnati Tech ExpoJanuary 31, 2020 - 10:26 am
How to Fund Your CX Strategy by Reallocating IT SpendJanuary 16, 2020 - 12:18 pmIn today’s news media, it seems you can’t escape the story of a struggling retail or restaurant organization that is closing locations or trying to keep above water with shrinking profits. With all this negative propagation, it’s easy to see why you might think the days of the brick-and-mortar are on their way to extinction. […]
Employee Spotlight: Troy SwendalJanuary 7, 2020 - 9:29 amA member of the Parallel team for 20 years, Troy Swendal’s wide range of expertise has made him an invaluable asset to the company. Read below to learn more about Troy in his own words. Briefly describe a typical day for you at Parallel. When you wake up in the morning and don’t know how […]
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Cloud vs. Premise-Based: What is it?
/0 Comments/in Blog /by lsalvatoWith all of the information and different options in the marketplace, determining the best type of phone system for your business can be overwhelming. One of telecom’s hot topics is “cloud (or hosted) versus premise-based” – but what does that mean? Below we explain, in layman’s terms, exactly what hosted and premise-based phone systems are. […]