Telephone calls represent the most common point of communication with customers for most organizations. This channel of engagement should be a key area of focus for mining the business intelligence available that could optimize your customer experience. At Parallel, our experience and services are often applied to four common areas critical to execution of world-class […]
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Mitel Connect™ is a unique, single platform and user interface that provides business communications from the cloud, onsite or a hybrid combination of both. Connect changes how companies communicate with a unique collaboration experience that unites groups and adapts to individual preferences. Mitel Connect allows businesses to gain flexibility and customer insights and increase their […]
https://www.paralleltech.com/wp-content/uploads/Parallel-Technologies-Logo-Navy-BPT-Larger-300x98.png00lsalvatohttps://www.paralleltech.com/wp-content/uploads/Parallel-Technologies-Logo-Navy-BPT-Larger-300x98.pnglsalvato2017-05-09 18:30:302020-10-09 11:31:02Mitel Connect Allows Businesses to Seamlessly Communicate and Collaborate Internally and Externally
Software-defined wide area network (SD-WAN) is an application of software-defined networking (SDN) technology that is applied to WAN connections used to connect enterprise networks over large geographic distances. Enterprise networks typically consist of branch offices and data centers, so a WAN may be used to connect remote locations to a central corporate network, or to […]
https://www.paralleltech.com/wp-content/uploads/Parallel-Technologies-Logo-Navy-BPT-Larger-300x98.png00lsalvatohttps://www.paralleltech.com/wp-content/uploads/Parallel-Technologies-Logo-Navy-BPT-Larger-300x98.pnglsalvato2017-01-09 17:00:452020-10-09 11:31:02Software-Defined WAN: What it is and How Your Business Can Benefit
Does it really matter if you know the difference between business continuity (BC) and disaster recovery (DR)? It does if you want to avoid the disastrous impact not having a plan for either can have. BC enables a business to continue operations. DR enables an organization to recover from a disaster. Both are about not […]
https://www.paralleltech.com/wp-content/uploads/Parallel-Technologies-Logo-Navy-BPT-Larger-300x98.png00lsalvatohttps://www.paralleltech.com/wp-content/uploads/Parallel-Technologies-Logo-Navy-BPT-Larger-300x98.pnglsalvato2016-09-21 14:46:232020-10-09 11:31:02Business Continuity and Disaster Recovery: What You Need to Know
You may already be evaluating new possibilities in phone systems if the existing contract for your legacy premise-based system is about to renew or expire. Even if you’re just a year or two into your contract, it is beneficial to start exploring cloud options right now. Why? 1. Outdated Technology – Advances in […]
https://www.paralleltech.com/wp-content/uploads/Parallel-Technologies-Logo-Navy-BPT-Larger-300x98.png00lsalvatohttps://www.paralleltech.com/wp-content/uploads/Parallel-Technologies-Logo-Navy-BPT-Larger-300x98.pnglsalvato2016-09-19 16:00:462020-10-09 11:31:02Why NOW is the Time to Consider Different Options to Your Current Phone System
You’ve spent years building a rock solid, reliable and secure communications framework. Your business environment today demands that you continue to be smart about your IT investments, delivering the latest technologies within budget. One of the challenges you may be facing is how to maximize your current phone system while addressing demands for expansion and […]
https://www.paralleltech.com/wp-content/uploads/Parallel-Technologies-Logo-Navy-BPT-Larger-300x98.png00lsalvatohttps://www.paralleltech.com/wp-content/uploads/Parallel-Technologies-Logo-Navy-BPT-Larger-300x98.pnglsalvato2016-05-12 18:00:182020-10-09 11:31:02Two Ways to Protect Your IT Investments While Leveraging the Cloud
4 Business Insights Your Phone System is Trying to Tell You
Telephone calls represent the most common point of communication with customers for most organizations. This channel of engagement should be a key area of focus for mining the business intelligence available that could optimize your customer experience. At Parallel, our experience and services are often applied to four common areas critical to execution of world-class […]
Mitel Connect Allows Businesses to Seamlessly Communicate and Collaborate Internally and Externally
Mitel Connect™ is a unique, single platform and user interface that provides business communications from the cloud, onsite or a hybrid combination of both. Connect changes how companies communicate with a unique collaboration experience that unites groups and adapts to individual preferences. Mitel Connect allows businesses to gain flexibility and customer insights and increase their […]
Software-Defined WAN: What it is and How Your Business Can Benefit
Software-defined wide area network (SD-WAN) is an application of software-defined networking (SDN) technology that is applied to WAN connections used to connect enterprise networks over large geographic distances. Enterprise networks typically consist of branch offices and data centers, so a WAN may be used to connect remote locations to a central corporate network, or to […]
Business Continuity and Disaster Recovery: What You Need to Know
Does it really matter if you know the difference between business continuity (BC) and disaster recovery (DR)? It does if you want to avoid the disastrous impact not having a plan for either can have. BC enables a business to continue operations. DR enables an organization to recover from a disaster. Both are about not […]
Why NOW is the Time to Consider Different Options to Your Current Phone System
You may already be evaluating new possibilities in phone systems if the existing contract for your legacy premise-based system is about to renew or expire. Even if you’re just a year or two into your contract, it is beneficial to start exploring cloud options right now. Why? 1. Outdated Technology – Advances in […]
Two Ways to Protect Your IT Investments While Leveraging the Cloud
You’ve spent years building a rock solid, reliable and secure communications framework. Your business environment today demands that you continue to be smart about your IT investments, delivering the latest technologies within budget. One of the challenges you may be facing is how to maximize your current phone system while addressing demands for expansion and […]